Earn More Rewards

Earn additional STAR$® by spending at participating retailers that are part of the “Earn More Rewards” Program.

In the meantime, earn stamps and complete the individual branded Stamp Cards of participating retailers here* to receive exclusive rewards.

*Kindly note that the link works only on mobile phones. 

Earn bonus eCapitaVoucher when you refer your friends to the CapitaStar App

*$5 eCapitaVoucher reward is only applicable for new signups via the CapitaStar mobile App who have purchased min. $50 eCapitaVoucher via PayNow. T&Cs apply and while stocks last. 

FREQUENTLY ASKED QUESTIONS

  • How do I earn STAR$ at participating "Earn More Rewards" retailers?

    Simply scan and upload your receipts via CapitaStar app with a min spend of S$10/S$20.

    Receipts that contain incomplete or unclear information will be rejected. Do ensure that receipt image submitted is clear and following information has been captured:

    • Mall Name
    • Shop Name
    • Unit Number
    • Transaction Date & Time
    • Receipt Number
    • Transaction Amount

    You may wish to seek assistance from the Customer Service Assistants or contact us at CapitaStar Customer Service line (Tel: (65) 6631-9931 / email: retail@capitaland.com) if you face difficulties uploading your receipts.

  • Who are the participating retailers under the "Earn More Rewards" Program

    For the full list of participating retailers, kindly refer here*.
     

    *Kindly note that the link will only work on mobile phones. 

  • What is a Digital Stamp Card?

    Digital Stamp Card rewards you for your repeated spend at the merchant!

    Each Digital Stamp Card is specific to each merchant. Simply scan your receipt with a qualifying spend to receive a Stamp.

    Do refer to each merchant's page to see where to earn your Stamps at! Upon completion of the Digital Stamp Card within the program campaign period, you will be automatically issued the stated reward.

     

  • How do I earn Stamps?

    Simply scan and upload your receipt via CapitaStar app with the minimum spend required based on individual participating retailers’ stores requirements.

    Do refer to the respective Stamp Card Description and T&Cs under each Merchant Listing in the CapitaStar App for specific requirements.

    Receipts that contain incomplete or unclear information will be rejected. Do ensure that receipt image submitted is clear and following information has been captured:
    • Mall Name
    • Shop Name
    • Unit Number
    • Transaction Date & Time
    • Receipt Number
    • Transaction Amount

    You may wish to seek assistance from the Customer Service Assistants or contact us at CapitaStar Customer Service line (Tel: (65) 6631-9931 / email: retail@capitaland.com) if you face difficulties uploading your receipts.

     

  • How long does it take for the Stamp to appear on my Digital Stamp Card?

    The Stamp will be reflected on your individual Digital Stamp Card upon receipt approval.

    You may view your Digital Stamp Cards by navigating to the ‘My Rewards’ section in the CapitaStar App, under the ‘My Stamp Cards’ tab. 

  • Will I be notified once my Digital Stamp Card is stamped?

    Upon successful approval of your receipt, you will receive an in-app notification notifying you that you have successfully earned a Stamp.

  • How many Stamps do I have to collect to complete the Digital Stamp Card?

    Each Digital Stamp Card requires a different number of Stamp to complete.

    Do refer to the respective Digital Stamp Card Description and T&Cs under each Merchant Listing in the CapitaStar App for specific requirements

  • How many Digital Stamp Cards can I complete?

    Each Digital Stamp Card has a different duration to complete. Do refer to the respective Digital Stamp Card Description and T&Cs under each Merchant Listing in the CapitaStar App for specific requirements

  • Where can I find my in-progress Digital Stamp Card?

    You can complete as many Digital Stamp Cards as you can during the promotion period. Each Digital Stamp Card requires a different number of Stamps to complete.

    Do refer to the respective Digital Stamp Card Description and T&Cs under each Merchant Listing in the CapitaStar App for specific requirements

  • Why is my progress on the Digital Stamp Card being reset?

    Your progress is reset once the promotion period is over. Do refer to the respective Digital Stamp Card Description and T&Cs under each Merchant Listing in the CapitaStar App for specific requirements

  • What will I receive upon the completion of the Digital Stamp Card?

    You will receive a reward at the participating merchant. Do refer to the respective Digital Stamp Card Description and T&Cs under each Merchant Listing in the CapitaStar App for specific requirements

  • When will I receive my reward?

    Upon completion of your Digital Stamp Card, you will receive an in-app notification notifying that you have completed the Digital Stamp Card as well as the reward that you are entitled to within 1 day.

  • Where do I find my reward?

    Simply navigate to the ‘My Rewards’ section in the CapitaStar App to find the eVoucher containing instructions on how to receive your reward.

  • When does my reward expire?

    You may view the expiry of your reward in the “My Rewards” section, under “My Vouchers”.

  • How do I use my reward?

    The Terms and Conditions of your reward will state where can you use your reward. Do refer to the T&Cs under each reward on the respective Terms & Conditions.

  • If I face any issues with receiving my Digital Stamp Card or reward, who can I contact?

    You can send in an email to the Customer Service Team at retail@capitaland.com with your CapitaStar Member ID, issue faced, and a screenshot of your issue.