Earn STAR$® instantly at CapitaLand Malls with ShopBack Pay!*

No more snapping of receipts! STAR$® rewards will be automatically credited to your CapitaStar app when you link your CapitaStar and ShopBack accounts and pay with ShopBack Pay across CapitaLand malls.*

Here's how you can link your CapitaStar and ShopBack accounts:

Step 1: Sign up/log into CapitaStar account. On the homepage (top left hand side corner), click on the ‘person’ icon or your name. Tap on your name. You will see your CapitaStar Member ID. Copy your CapitaStar Member ID.

Not a CapitaStar member yet? Download CapitaStar app and sign up with promo code SHOPBACK5 to receive your sign-up bonus of $5 eCV. While stocks last. Valid until 31 Dec 2022.

Step 2: Go to the ShopBack app homepage and click on the ‘Nearby’ icon, then click on the 'CapitaStar' icon.

Not a ShopBack user yet? Download ShopBack now!

Step 3: Click on ‘Link CapitaStar Account’. Enter your CapitaStar member ID and click ‘Complete’. Once the accounts have been linked, you will see ‘Successfully Linked’ on the page.

*Terms and Conditions apply. Min. $20 spend in a single receipt via ShopBack Pay payment method.

Not a CapitaStar member yet?

Download the CapitaStar app, sign up and receive your sign up bonus of $5 eCapitaVoucher when you key in promo code SHOPBACK5 on the mobile app sign up page! While stocks last. Valid until 31 Dec 2022.

Linking of CapitaStar and ShopBack Accounts – FAQs

Registration
- 1. How do I link my CapitaStar and ShopBack accounts?
  
  1. Sign up/log into CapitaStar account. On the homepage (top left hand side corner), click on the ‘person’ icon or your name. Tap on your name. You will see your CapitaStar Member ID. Copy your CapitaStar Member ID.
  
  2. Go to the ShopBack app homepage and click on the ‘Nearby’ icon, then click on the CapitaStar icon.
  
  3. Click on ‘Link CapitaStar Account’. Enter your CapitaStar member ID and click ‘Complete’. Once the accounts have been linked, you will see ‘Successfully Linked’ on the page.
  
  Make ShopBack Pay transactions as usual at retailers which accept ShopBack Pay at CapitaLand malls. STAR$® will be instantly credited into your CapitaStar wallet.
- 2. How can I find my CapitaStar Membership ID?
  
  1. Open up your CapitaStar app
  
  2. On the homepage (top left hand side corner), click on the ‘person’ icon or your name
  
  3. Tap on your name. You will see your CapitaStar Member ID.
- 3. How many ShopBack accounts can I link to each CapitaStar account and vice versa?
  
  Each ShopBack account can be linked to a maximum of 1 (one) ShopBack account.
- 4. I am not a CapitaStar member, how do I sign up?
  
  Download the CapitaStar app. Sign up via the CapitaStar App with promo code SHOPBACK5 to receive your sign-up bonus of $5 eCV. While stocks last. Valid until 31 Dec 2022.
- 5. I am not a ShopBack member, how do I sign up?
  
  Download the ShopBack app. Get access to the best deals in Singapore and earn STAR$® as you spend at Capitaland Malls today.
- 6. I have tried to link my CapitaStar and ShopBack accounts but am unable to do so. What should I do?
  
  Please check that your CapitaStar member ID entered in ShopBack App is correct before trying to link the accounts again. If you require further assistance, you may start a chat with our chatbot Casey. Alternatively, you can drop us an email at retail@capitaland.com or contact us at our hotline (65) 6631-9931.
- 7. How do I unlink my CapitaStar and ShopBack accounts?
  
  Step 1: Go to the ShopBack app homepage and click on the ‘Nearby’ icon, then click on the CapitaStar icon.
  
  Step 2: Click on your linked membership ID number to go to the ‘Manage Memberships' page. Click on the trash can icon.
  
  Step 3: Click on ‘Unlink’. That’s it! Your CapitaStar account is now unlinked from ShopBack.
Earning STAR$®
- 1. What are the benefits of linking my ShopBack account to my CapitaStar account?
  
  Once you have linked your ShopBack and CapitaStar accounts successfully, spend using ShopBack Pay at CapitaLand malls to earn STAR$® instantly (i.e. no more snapping of receipts required to earn STAR$®).
- 2. Which ShopBack payment method is eligible for instant STAR$® awarding?
  
  Currently, only spends using ShopBack Pay (min. Spend of S$20 in a single receipt) at CapitaLand malls are eligible for instant STAR$® awarding. Please note that ShopBack payment methods other than ShopBack Pay are not currently eligible for instant STAR$® awarding.
  
  For all other payment modes, you can snap your receipts (min. S$20) from participating outlets using the CapitaStar App to earn STAR$®.
- 3. How can I earn STAR$ with ShopBack Pay payment method?
  
  You must ensure that your ShopBack and CapitaStar accounts are linked successfully before making a purchase with ShopBack Pay at participating retailers across participating CapitaLand malls.
  
  Earning of STAR$® with ShopBack Pay is only valid for purchases S$20 and above in a single receipt, at participating retailers across participating CapitaLand malls.
- 4. Is there a minimum spend to earn STAR$® if I make a purchase using ShopBack Pay?
  
  For purchases made using ShopBack Pay at participating outlets across CapitaLand Malls, the minimum spend required to earn STAR$® is S$20 in a single receipt. Transactions below S$20 will not be eligible to earn STAR$®.
- 5. Where can I earn STAR$® with ShopBack Pay payment methods?
  
  STAR$® will be awarded when purchases are made at participating retailers at participating CapitaLand malls with ShopBack Pay, across CapitaLand malls with minimum S$20 spend in a single receipt.
  
  The participating malls are Aperia, Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, JCube, Junction 8, Lot One Shoppers’ Mall, Plaza Singapura/The Atrium@Orchard, Raffles City Singapore, SingPost Centre, Tampines Mall and Westgate.
  
  The participating retailers are any retailers which accept ShopBack Pay, within the aforementioned participating CapitaLand malls.
- 6. Do I still need to snap my receipts to earn STAR$® after linking my CapitaStar and ShopBack accounts?
  
  Members who have linked their CapitaStar and ShopBack accounts will no longer need to snap the receipts via CapitaStar App. The STAR$® earned will be automatically credited to your CapitaStar account.
  
  STAR$® issuance is based on NETT amount paid via ShopBack Pay. The NETT amount is calculated after deducting payments made with CapitaVoucher/e-CapitaVoucher/in-store promotions or any other rebates.
  
  Do note that the existing programme daily cap of 5,000 STAR$® earnings still applies.
- 7. Is there a cap to the amount of STAR$® that I can earn?
  
  For the awarding of 5 STAR$® for every Dollar spent (1 STAR$® for supermarkets & food courts), there is a 5,000 STAR$® daily cap for CapitaStar members. Raffles Prestige Members can earn up to 30,000 STAR$® in a single day.
- 8. What should I do if STAR$® is not being awarded to my CapitaStar account instantly?
  
  To ensure instant awarding of STAR$®, do ensure that your ShopBack account is successfully linked to a CapitaStar account. You may verify the successful linkage through your ShopBack App.
  
  However, if STAR$® has not been awarded after an hour, you may start a chat with our chatbot Casey. Alternatively, you can drop us an email at retail@capitaland.com or contact us at our hotline (65) 6631-9931 for assistance.
- 9. The STAR$® awarded for my transaction is incorrect OR I did not receive STAR$® for my transaction.
  
  Please start a chat with our chatbot Casey. Alternatively, you can drop us an email at retail@capitaland.com or contact us at our hotline (65) 6631-9931 for assistance.
- 10. How do I earn STAR$® for transactions made using payment modes other than ShopBack Pay (e.g. ShopBack PayLater)?
  
  For other payment modes, you can snap your receipts (min. S$20) from participating outlets using the CapitaStar App to earn STAR$®.
- 11. Where can I find more information on the CapitaStar programme, membership and STAR$® accumulation and expiry?
  
  For more information, please click here.

Terms & Conditions

CapitaStar x ShopBack Account Linkage Terms and Conditions

Earn instant STAR$® when you pay with ShopBack Pay at CapitaLand Malls!

1. This Promotion is available from 3 October 2022 onwards.

2. Each member will be awarded up to 5 STAR$® for every SGD $1 spent, when they make an eligible transaction via ShopBack Pay at participating CapitaLand malls, with minimum $20 spend in a single receipt. For more T&Cs or information about CapitaStar and STAR$®, please visit: https://www.capitastar.com/sg/en/capitastar-app/faq.html

3. The participating malls in the Instant STAR$® Promotion are are Aperia, Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, JCube, Junction 8, Lot One Shoppers’ Mall, Plaza Singapura/The Atrium@Orchard, Raffles City Singapore, SingPost Centre, Tampines Mall and Westgate.

4. The Instant STAR$® promotion is valid for transactions completed within participating malls, whilst stocks last, CapitaStar programme rules apply, unless otherwise stated. STAR$® issuance is based on NETT amount paid using ShopBack Pay, and the qualifying amount shall exclude payment made by CapitaVoucher/any other promotions, unless otherwise stated.

5. To be eligible, a shopper must:

a. Be a CapitaStar members (aged 16 years and above) and ShopBack account holder at the point of joining the Promotion AND

b. Have successfully linked their CapitaStar and ShopBack Accounts prior to payment in the malls AND

c. Payment is done through ShopBack Pay

6. The STAR$® will be awarded into member's CapitaStar account.

7. By participating in this Promotion, you agree to be bound by all terms and conditions of the CapitaStar Programme.

8. In the event of dispute, Management’s decision shall be final and no correspondence will be entertained.

9. ShopBack and CapitaStar Management reserve the right to amend or change these terms & conditions at any time without prior notice.

10. All information stated in this Promotion is correct as at the time of print and is subject to change without prior notice.