Complimentary 2-Hours Parking Daily At Raffles City Singapore

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    COMPLIMENTARY PARKING  AT RAFFLES CITY

    • Complimentary parking will be activated from the day you are enrolled to the Raffles Prestige Programme. 
    • To enjoy 2-hours daily complimentary parking at Raffles City Shopping Centre, login to the CapitaStar App here and at your profile, update your vehicle number and IU number. Raffles Prestige Members who do not fill in the fields or provide the most updated information will not be eligible for the complimentary parking. 
    • This parking privilege is strictly for enrolled Raffles Prestige members and is non-transferable, non-assignable and non-exchangeable. 
    • By submitting your details on the CapitaStar App, you authorize CapitaStar to exchange, use and receive personal information about you, including submitting information to Raffles City Shopping Centre and their vendor for the provision of the complimentary parking benefit at Raffles City Shopping Centre. 
    • Raffles Prestige Member will only be eligible to register for one vehicle for the entire period as a Raffles Prestige Member. 
    • Complimentary parking is limited to the first 2 hours at Raffles City Shopping Centre per day, subject to the rules and regulations governing the use of the carpark at Raffles City Shopping Centre. In the event of a system glitch, reimbursement will strictly be in the form of STAR$ at the sole discretion of CapitaStar. No additional or other compensation will be given. 
    • Standard parking charges and/or entry charges shall apply after the Complimentary Parking privilege has been utilised. 
    • In the event that Raffles Prestige Member is eligible for the American Express CapitaCard complimentary and privileged parking during the calendar month, Raffles Prestige Member will enjoy up to a maximum of 3 hours of complimentary parking daily at Raffles City Shopping Centre. 
    • Raffles Prestige Member can update his or her vehicle registration number and/or 10-digit In-Vehicle Unit number up to 3 times for the entire period as a Raffles Prestige Member. Any update of details will be processed within 5 working days. There will be no compensation of car park charges incurred in the period from the date of provision of update particulars by the customer up to the effective date of updating of car particulars. 
    • CapitaStar assumes no responsibility for any loss or damage or expenses arising in connection with this programme, howsoever arising, including without limitation, from any late or non-notification, any error in computing, technical hardware or software breakdown, malfunctions or defects, failed, delayed or incorrect transactions, or lost or unavailable network connections, or any notice that is lost or misdirected, which may affect a Raffles Prestige Member’s eligibility in the programme. 
    • CapitaStar reserves the right to vary its terms and conditions relating to Complimentary Parking without any prior notice

Enjoy birthday treats on us to celebrate your special day

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    PICK A BIRTHDAY GIFT OF YOUR CHOICE 

    • Shanghai Tang Ginger Flower Scented Revitalizing Shower Gel & Hydrating Hand Balm
    • Artisanal Tarts from Tarte by Cheryl Koh

Enjoy 2X STAR$®️* across 13 participating CapitaLand Malls

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    Earn 2X STAR$® at Participating Malls 

    • STAR$® can be earned with a minimum spend of S$20 in a single same-day receipt uploaded to the CapitaStar Mobile App within one day (from receipt date). For every S$1 spend as a Raffles Prestige Member, you will be credited with 10 STAR$®. 
    • STAR$® are awarded based on the nett purchase value after deduction of discounts at all participating retailers in participating CapitaLand malls. 
    • All STAR$® will be credited directly into your CapitaStar account.  
    • Members can accumulate a maximum of 30,000 STAR$® at any one time. Refer to the table below for illustration on the earning of STAR$®

    Amount Spent

    (min. receipt of S$20 applies)

    STAR$® Earning Rate

    Basic CapitaStar Member

    Raffles Prestige Member

    S$1

    5 STAR$® (Supermarket/Food court receipts = 1 STAR$®)

    10 STAR$® (Supermarket/Food court receipts = 2 STAR$®)

    S$1,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    10,000 STAR$® (Supermarket/Food court receipts = 2,000 STAR$®)

    S$3,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    30,000 STAR$® (Supermarket/Food court receipts = 6,000 STAR$®)
    • 2X STAR$® can be earned at these participating malls - Bedok Mall, Bugis Junction, Bugis+, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, Junction 8, Lot One, Plaza Singapura, Raffles City Shopping Centre, Tampines Mall, Westgate. 
    • All outlets with printed receipts / tax invoices within the above-mentioned participating CapitaLand Malls shall qualify for STAR$® accumulation except the following:

    S/N

    Types of Receipts Not Accepted

    1

    Money changer / Bank / ATM / Financial Services

    2

    NETS / Credit / Debit Cards transaction slips

    3

    Pushcarts

    4

    Temporary vendors at promotional spaces, e.g. atrium, Cloud9 Piazza

    5

    SISTIC, AXS / SAM payments

    6

    Cashcard / Stored Value Cards Top-Up transactions

    7

    Bill payments

    8

    Lottery tickets

    9

    Tickets from pawn shops

    10

    Purchase of vouchers or gift cards (CapitaVoucher / Shops)

    11

    Swissotel / Fairmont Hotel receipts (note: F&B receipts qualify for STAR$ accumulation)

    12

    Online Purchases 

    13

    Childcare Centre (My First Skool at Westgate)

    14

    Car rental services, airport shuttle and transportation counters

    15

    SingPost (Post Office)

Quarterly Rewards Exclusive

First 100 Raffles Prestige member to spend $7,000 in a quarter to receive 200,000 STAR$®.

  • Terms and Conditions Apply

    Raffles Prestige Quarterly Rewards Exclusive (“Promotion”)

    1 October 2022 – 30 September 2023 (“Promotion Period”)

    TERMS & CONDITIONS

    1. This Promotion is exclusive to Raffles Prestige members (referred to as “Eligible Shopper”).

    2. Eligible Shoppers must spend an accumulative of S$7,000 every quarter at Raffles City Singapore with unlimited cumulative receipts and a minimum of S$20 spend per receipt, excluding receipts from CS Fresh and 7-Eleven during the Promotion Period (“Qualifying Spend”) at Raffles City to receive 200,000 STAR$® with 6 months validity from date of issue (“Reward”) within the Promotion Period, while stocks last.

    3. Each quarter of the Promotion Period is made up of: 1 October – 31 December 2022, 1 January – 31 March 2023, 1 April – 30 June 2023, 1 July – 30 September 2023.

    4. Eligible Shoppers must snap the original same-day receipt(s) through their CapitaStar App on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion. NETS or credit/debit card transaction slips are not acceptable. Receipts are not transferrable or reusable.

    5. Each Eligible Shopper is limited to one (1) redemption per Reward during Promotion Period.

    6. 200,000 STAR$® (Reward”) is limited to the first 100 redemptions every quarter throughout the Promotion Period, while stocks last.

    7. Reward will be credited to the Eligible Shopper's CapitaStar account within 30 days upon last day of the quarter of the Promotion Period. Strictly no extension of promotion period.

    General Terms and Conditions

    1. Redemption qualifying amount is based on nett purchase after deduction of discounts. 

    2. Receipt/s and charge slip/s (in full/partial payment) for the purchase of gift cards and vouchers (E.g. CapitaVouchers, store vouchers, all outlets’ gift cards and vouchers), purchase of SISTIC tickets, bill payments, parking coupons, AXS/SAM payments, receipts from money changer, CashCard/ stored value cards top-up transactions, hotel room/ banquet sales receipts, kiosks and atrium road shows receipts are NOT entitled for this Promotion. For purchases made by installments, only the first installment receipt with the total value of the purchase will be eligible for Promotion. Each original receipt/charge slip can only be used once for redemption. 

    3. The Management reserves the right to see all purchases made by shoppers before granting redemption/s.

    4. The Management reserves the right to replace items/prizes with items of similar value.

    5. Information stated is correct at the time of printing and is subject to change without prior notice.

    6. By participating in this promotion, you consent to CapitaLand Limited, its subsidiaries, related corporations (collectively, the "Companies") and all trusts sponsored, owned or managed by any of the Companies (collectively, “CapitaLand Group”), and CapitaLand Group’s agents, business partners and authorised service providers collecting, using, disclosing and/or processing this personal data, in order to: 

    a. inform you via mail, email, SMS, telephone and other means of communication (including via all and any of your Singapore telephone numbers in any of our records from time to time) about the products and services, offers, promotions, activities or events marketed or made available by any member of CapitaLand Group and/or its business partners, including in relation to (i) Raffles Prestige Quarterly Rewards Exclusive (ii) the CapitaLand Group and (iii) any of the properties, developed, owned or managed by the CapitaLand Group (collectively, the "Marcom Activities"); and 

    b. conduct consumer and market research in respect of products, services and Marcom Activities which may be relevant to you. 

    You further agree that the consents granted herein do not supersede or replace any other consents which you may have previously provided to CapitaLand Group in respect of your personal data, and are additional to any rights which CapitaLand Group may have at law to collect, use or disclose your personal data. 

     

Quarterly Top Spender

Be the quarterly top spender be rewarded with 1,000,000 STAR$®.
 

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    Raffles Prestige Quarterly Top Spender (“Promotion”)

    1 October 2022 – 30 September 2023 (“Promotion Period”)

    TERMS & CONDITIONS

    1. This Promotion is exclusive to Raffles Prestige members (referred to as “Eligible Shopper”).

    2. Eligible Shopper must snap the original same-day receipt(s) through their CapitaStar App on the same day of purchase during the Promotion Period and only approved receipt(s) of $20 and above, excluding receipts from CS Fresh and 7-Eleven, will contribute toward total accumulated spend amount and qualify for this Promotion. NETS or credit/debit card transaction slips are not acceptable. Receipts are not transferrable or reusable.

    3. Top Spender Prize – 1,000,000 STAR$® (Reward”) will be awarded to one (1) Eligible Shopper every quarter with the highest total accumulated amount spent at Raffles City Singapore during the Promotion Period.  

    4. Top Spender will be notified directly upon conclusion of the Promotion Period. Top Spender will be requested to present the necessary identification for verification.

    5. Each quarter of the Promotion Period is made up of: 1 October – 31 December 2022, 1 January – 31 March 2023, 1 April – 30 June 2023, 1 July – 30 September 2023.

    6. Each Eligible Shopper is limited to one (1) redemption per Reward during Promotion Period.

    7. All prizes must be accepted as awarded and are not transferable, exchangeable for cash or kind or extendable in validity.

    8. The Management reserves the right to replace prizes with items of similar value.

    9. In the event of any dispute, The Management’s decision is final and no correspondence will be entertained.

    10. Reward will be credited to the Eligible Shopper's CapitaStar account within 30 days upon last day of the quarter of the Promotion Period. Strictly no extension of promotion period.

    General Terms and Conditions

    1. Redemption qualifying amount is based on nett purchase after deduction of discounts. 

    2. Receipt/s and charge slip/s (in full/partial payment) for the purchase of gift cards and vouchers (E.g. CapitaVouchers, store vouchers, all outlets’ gift cards and vouchers), purchase of SISTIC tickets, bill payments, parking coupons, AXS/SAM payments, receipts from money changer, CashCard/ stored value cards top-up transactions, hotel room/ banquet sales receipts, kiosks and atrium road shows receipts are NOT entitled for this Promotion. For purchases made by installments, only the first installment receipt with the total value of the purchase will be eligible for Promotion. Each original receipt/charge slip can only be used once for redemption. 

    3. The Management reserves the right to see all purchases made by shoppers before granting redemption/s.

    4. The Management reserves the right to replace items/prizes with items of similar value.

    5. Information stated is correct at the time of printing and is subject to change without prior notice.

    6. By participating in this promotion, you consent to CapitaLand Limited, its subsidiaries, related corporations (collectively, the "Companies") and all trusts sponsored, owned or managed by any of the Companies (collectively, “CapitaLand Group”), and CapitaLand Group’s agents, business partners and authorised service providers collecting, using, disclosing and/or processing this personal data, in order to: 

    a. inform you via mail, email, SMS, telephone and other means of communication (including via all and any of your Singapore telephone numbers in any of our records from time to time) about the products and services, offers, promotions, activities or events marketed or made available by any member of CapitaLand Group and/or its business partners, including in relation to (i) Raffles Prestige Quarterly Top Spender (ii) the CapitaLand Group and (iii) any of the properties, developed, owned or managed by the CapitaLand Group (collectively, the "Marcom Activities"); and 

    b. conduct consumer and market research in respect of products, services and Marcom Activities which may be relevant to you. 

    You further agree that the consents granted herein do not supersede or replace any other consents which you may have previously provided to CapitaLand Group in respect of your personal data, and are additional to any rights which CapitaLand Group may have at law to collect, use or disclose your personal data. 

     

Event Gallery

Exclusively curated in-store events and invites extended only to Raffles Prestige members. 

Jo Malone London Scent Workshop

Raffles Prestige members were invited to Jo Malone London Raffles City to discover on how to use scent to tailor the atmosphere in any room and to learn more about the craft and usage of candles and diffusers.

Shanghai Tang Chinese Tea Appreciation

In collaboration with Shanghai Tang, a Chinese Tea Appreciation Session was held by Yixing Xuan Teahouse, featuring classic flavours like Oolong, Longjin, Dianhong and Bai Mudan through unique home fragrance scents to welcome spring in style.

Chloé Floral Arrangement Workshop

Raffles Prestige members were invited to discover Atelier des Fleurs, a collection of exclusive fragrances celebrating the art of floral composition, over a Floral Bouquet Arrangement Workshop at Chloé Raffles City boutique.

Penfolds Wine Masterclass

Discovering Penfolds winemaking approach, unrestricted by a specific vineyard or region to select the best of the best grapes from Australia, California and France through a luxurious and intimate wine masterclass experience that features five premium wines, including the 100-pointer Penfolds Grange 2018.

Shanghai Tang Styling Workshop

An evening of style and glamour only for Raffles Prestige members. Styling workshop directed by fashion stylist, Furqan Saini, as he presents how to style the iconic Shanghai Tang pieces to make a statement from day to night.  

Montblanc Collection Preview

Raffles Prestige Day Out. From an immersive shopping experience at the flagship Acqua di Parma boutique to creating one-of-a-kind art pieces inspired by the new Montblanc Glacier collection; it’s always fun in the city.

Discover More Exclusives at Raffles City

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Complementary Lifestyle Privileges  
Discover exclusive perks and privileges for Raffles Prestige Members

Shopping and Dining Privileges  
Specially curated for you

Enter Into A World Of Luxury 
Discover your favourite brands at Raffles City Singapore 

APM MONACO

BIMBA Y LOLA

COACH

CHOPARD

CORTINA WATCH

FURLA

GINLEE

GUCCI TIMEPIECES

KATE SPADE NEW YORK

MAJE

MONTBLANC

ROLEX

SANDRO

SWAROVSKI

TOMMY HILFIGER

DA PAOLO GASTRONOMIA

PS. CAFE

TENJIN

THE PROVIDORE

Programme Terms and Conditions 

  • GENERAL TERMS AND CONDITIONS
    1.   To enjoy the listed privileges and benefits, eligible persons must be a CapitaStar Rewards Programme Member and is invited by CapitaStar as a Raffles Prestige Member (“Member”).
    2. By signing up for the CapitaStar Rewards Programme, members have read the terms and conditions of the CapitaStar Rewards Programme as per this link here. Members invited to the Raffles Prestige Club, you shall be deemed to have read, understood and accepted these Terms and Conditions. Subject to these Terms and Conditions, Raffles Prestige Membership is for a period of 1 year, commencing from the date the member is being enrolled onto the programme.
    3. CapitaStar Pte Ltd (“CapitaStar”) reserves the right to change, suspend or terminate these privileges or benefits at its sole discretion at any time without prior notice. The provision of services, activities or privileges stated is the responsibility of the respective merchant and/or service establishment. CapitaStar is not responsible or liable in the event that such services, activities or benefits are not provided or fulfilled by the merchant and/or service establishment.
    4. Members have to read the individual services, activities or privileges as listed in the CapitaStar app by the merchant and/or service establishment.
    5. Members acknowledge that any disputes in relation to the above are to be directed solely to the merchant and/or service establishment providing such services, activities or privileges.
    6.  By being a Raffles Prestige Member, the Member acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s Data Protection Policy available at www.capitaland.com.sg as may be amended, replaced, substituted from time to time.
    7.  By being a Raffles Prestige Member, the Member agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the participant directly or indirectly by reason of or in connection with the programme. The participant shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the participant.
    8. The Organiser’s decision on any dispute regarding the Promotion shall be final and no correspondence shall be entertained
    9.   For the purposes of these Raffles Prestige Terms and Conditions, “Organiser” refers to CapitaStar Pte Ltd
    10.  This Terms and Conditions shall be governed by the laws of Singapore and Member in this Programme irrevocably submits to the non-exclusive jurisdiction of the Singapore courts to resolve any and all dispute.
    11. Information stated in this Programme Terms and Condition is correct at the time of printing and is subject to change without prior notice.
  • RAFFLES PRESTIGE MEMBERSHIP VALIDITY
    1. CapitaStar may in its sole and absolute discretion, invite a Member to the Raffles Prestige Membership.
    2. Members in this membership must spend a minimum of S$25,000 within a period of 12 consecutive months at participating retailers in CapitaLand Malls to renew the membership for the following year. Members who do not meet the renewal criteria will be offboarded the Raffles Prestige programme. 
    3. CapitaStar’s decision on the enrollment of members to the Raffles Prestige Membership shall be final and conclusive. 
  • 2X STAR$® EARN RATE
    1. STAR$® can be earned with a minimum spend of S$20 on the same-day spend and purchase receipts must be uploaded via the CapitaStar Mobile App. For every S$1 spend as a Raffles Prestige Member, you will be credited with 10 STAR$®. Note: For American Express CapitaCard members, the 2X STAR$® is only valid for receipts that are uploaded on the CapitaStar Mobile App and members will receive 10 STAR$® for every S$1 spend.
    2.  STAR$® are awarded based on the nett purchase value after deduction of discounts at all participating retailers in participating CapitaLand malls.
    3. All STAR$® will be credited directly into your CapitaStar account.
    4. Members can accumulate a maximum of 30,000 STAR$ at any one time. Refer to the table below for illustration on the earning of STAR$®: 

    Amount Spent

    (min. receipt of S$20 applies)

    STAR$® Earning Rate

    Basic CapitaStar Member

    Raffles Prestige Member

    S$1

    5 STAR$® (Supermarket/Food court receipts = 1 STAR$®)

    10 STAR$® (Supermarket/Food court receipts = 2 STAR$®)

    S$1,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    10,000 STAR$® (Supermarket/Food court receipts = 2,000 STAR$®)

    S$3,000

    5,000 STAR$® (Supermarket/Food court receipts = 1,000 STAR$®)

    30,000 STAR$® (Supermarket/Food court receipts = 6,000 STAR$®)
    5.     2X STAR$® can be earned at these participating malls - Bedok Mall, Bugis Junction, Bugis+, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, Junction 8, Lot One, Plaza Singapura, Raffles City Shopping, Tampines Mall, Westgate.
     
    6.     All outlets with printed receipts / tax invoices within the above-mentioned participating CapitaLand Malls shall qualify for STAR$® accumulation except the following: 

    SN

    Type of receipts NOT accepted

    1

    Money changer / Bank / ATM / Financial Services / Post Office

    2

    NETS / Credit / Debit Cards transaction slips

    3

    Pushcarts

    4

    Temporary vendors at promotional spaces i.e atrium, Cloud9 Piazza 

    5

    SISTIC, AXS / SAM payments

    6

    Cashcard / Stored Value Cards Top-Up transactions

    7

    Bill payments

    8

    Lottery tickets

    9

    Tickets from pawn shops

    10

    Purchase of vouchers or gift cards (CapitaVoucher / Shops)

    11

    Swissotel / Fairmont Hotel receipts including F&B receipts

    12

    Online Purchases

    13

     

    		 Childcare Centre (My First Skool at Westgate) 

    14

    Car rental services, airport shuttle and transportation counters

    15

    SingPost (Post Office)
  • COMPLIMENTARY PARKING
    1. For CapitaStar members that have previously input their vehicle number and IU number onto the CapitaStar App, complimentary parking will be activated from the day you are enrolled to the Raffles Prestige Programme.  
    2. Members who have not keyed in their vehicle and/or IU number onto the CapitaStar app, will have to login to the CapitaStar App and at your profile section, update your vehicle number and IU number. Raffles Prestige Members who do not fill in the fields or provide the most updated information will not be eligible for the complimentary parking. Do note that update of details will be processed within 5 workin days. 
    3. This parking privilege is strictly non-transferable, non-assignable and non-exchangeable.
    4. By submitting your details on the CapitaStar App, you authorize CapitaStar to exchange, use and receive personal information about you, including submitting information to Raffles City Shopping Centre and their vendor for the provision of the complimentary parking benefit at Raffles City Shopping Centre.
    5. Raffles Prestige Member will only be eligible to register for one vehicle for the entire period as a Raffles Prestige Member.
    6. Complimentary parking is limited to the first 2 hours at Raffles City Shopping Centre per day, subject to the rules and regulations governing the use of the carpark at Raffles City Shopping Centre. In the event of a system glitch, reimbursement will strictly be in the form of STAR$ at the sole discretion of CapitaStar. No additional or other compensation will be given.
    7. Standard parking charges and/or entry charges shall apply after the Complimentary Parking privilege has been utilised.
    8. In the event that a Raffles Prestige Member is eligible for American Express CapitaCard complimentary and privileged parking during the calendar month, Raffles Prestige Member will enjoy up to a maximum of 3 hours of complimentary parking daily at Raffles City Shopping Centre.   
    9. Raffles Prestige Member can update his or her vehicle registration number and/or 10-digit In-Vehicle Unit number up to 3 times for the entire period as a Raffles Prestige Member. Any update of details will be processed within 5 working days. There will be no compensation of car park charges incurred in the period from the date of provision of update particulars by the customer up to the effective date of updating of car particulars.
    10. CapitaStar assumes no responsibility for any loss or damage or expenses arising in connection with this programme, howsoever arising, including without limitation, from any late or non-notification, any error in computing, technical hardware or software breakdown, malfunctions or defects, failed, delayed or incorrect transactions, or lost or unavailable network connections, or any notice that is lost or misdirected, which may affect a Raffles Prestige Member’s eligibility in the programme.
    11. CapitaStar reserves the right to vary its terms and conditions relating to Complimentary Parking without any prior notice.

Stay in touch

For Raffles Prestige members, connect with us via WhatsApp should you require any assistance or have any enquiry.

WhatsApp channel operates from 11am – 9pm daily. 
 
*By reaching out via this WhatsApp channel, you are granting permisson for Raffles City Concierge team to communicate with you via this chat. 

This WhatsApp channel is dedicated to Raffles Prestige members only.