DBS PayLah Partnership

Earn STAR$ instantly at CapitaLand Malls with CapitaStar and PayLah!

Experience a new way to earn STAR$ at participating CapitaLand Malls with DBS PayLah!

No longer do you need to snap your receipts to start earning STAR$ when you shop or dine at CapitaLand malls with DBS PayLah!

Here's how!

Step 1: Sign up/Log in to CapitaStar

Not a CapitaStar member yet? Download the CapitaStar App and sign up with promo code ‘CSTAR20’ to get bonus 2,020 STAR$ instantly.

Step 2: Log in to DBS PayLah! and Tap on the 'CapitaStar' icon

Not a DBS PayLah! user yet? Simply download the PayLah! app and register with your DBS/POSB iBanking account.

App Store Google Play

Step 3: Enter your CapitaStar Membership ID to link your DBS PayLah! account.

Earn STAR$ instantly when you pay with DBS PayLah! at CapitaLand Malls!

*Terms and conditons apply.

Get more rewards with your STAR$

Use your STAR$ to redeem eCapitaVouchers (digital CapitaVoucher) or rewards across shopping, dining, entertainment and more!

Not a CapitaStar member yet?

Download the CapitaStar App

*Terms & Conditions apply.

Frequently Asked Questions (FAQ)

Registration
- 1. How do I link my CapitaStar and DBS PayLah! accounts?
  To start, simply link your CapitaStar and DBS PayLah! accounts via the PayLah! App:
  
  Select the CapitaStar Tile on the DBS PayLah! home page
  
  Retrieve your CapitaStar ID from the CapitaStar App (refer to Qn 2 for details)
  
  Key in your CapitaStar Membership ID
  
  Complete the linking of accounts through DBS PayLah!
- 2. Where can I find my CapitaStar Membership ID?
  Find your ID with the following steps:
  
  Download and log in to the CapitaStar App
  
  Tap on the Side Drawer icon on the top left of the screen
  
  Tap on your name to access your account details
- 3. How many DBS PayLah! account can I link to each CapitaStar account?
  
  Each CapitaStar account can be linked to a maximum of 1 DBS PayLah! account, and vice versa.
- 4. How do I delink my CapitaStar and DBS PayLah! account?
  To delink your accounts:
  
  Go to “More” in DBS PayLah! App
  
  Select “Manage Your Lifestyle Logins”
  
  Tap on the cross icon to delink “CapitaStar”
- 5. I have tried to link my DBS PayLah! and CapitaStar account but is unable to so. What should I do?
  
  Please check that your CapitaStar member ID entered in DBS PayLah! App is correct before trying to link the accounts again. If you require further assistance, you may contact us at our hotline (65) 6631-9931 or drop us an email at retail@capitaland.com.
- 6. I am not a CapitaStar member, how do I sign up?
  
  Sign up via the CapitaStar App with promo code ‘CSTAR20’ and receive 2,020 STAR$*! *While stocks last. For a limited time only.
- 7. I am not a DBS Paylah! member, how do I sign up?
  
  Download from App Store and Google Play and sign up for DBS PayLah! now!
Usage and Earning of STAR$
- 1. How can I earn STAR$ with DBS PayLah! and DBS/POSB NETS Cards with PIN?
  
  You must ensure that your DBS PayLah! and CapitaStar accounts are linked on your DBS PayLah! app before you make a purchase with DBS PayLah! at participating retailers at CapitaLand malls.
  
  Earning of STAR$ with DBS PayLah! is only valid for purchases $20 and above in a single receipt, at participating retailers across CapitaLand malls.
- 2. Where can I earn STAR$ when I transact with DBS PayLah! and DBS/POSB NETS Cards with PIN?
  
  1. Where can I earn STAR$ when I transact with DBS PayLah!?
  
  STAR$ will be awarded when purchases are made at participating outlets across CapitaLand malls with minimum $20 spend in a single receipt.
  
  The Participating Malls in this promotion are Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, Junction 8, JCube, Lot One Shoppers’ Mall, Plaza Singapura, Raffles City Singapore, Tampines Mall and Westgate.
- 3. Do I still need to snap my receipts to earn STAR$ after linking up my CapitaStar and DBS PayLah! accounts?
  
  Members who have linked their CapitaStar and DBS Paylah! accounts will no longer need to snap the receipts via CapitaStar App. The STAR$ earned will be automatically credited to your CapitaStar account.
  
  STAR$ issuance is based on NETT amount paid via DBS PayLah! The NETT amount is calculated after deducting payments made with CapitaVoucher/e-CapitaVoucher/in-store promotions or any other rebates.
  
  Do note that the existing programme daily cap of 5,000 STAR$ earnings still applies.
  
  For any Gift-With-Purchase (GWP) redemptions that are running concurrently with this promotion, please keep and produce the physical receipts at the respective malls' customer service counters.
- 4. What should I do if STAR$ is not being awarded to my CapitaStar account instantly?
  
  To ensure instant awarding of STAR$, do ensure that your DBS PayLah! account is successfully linked to a CapitaStar account. You may verify the successful linkage through your DBS PayLah! App.
  
  However, if STAR$ has not been awarded after an hour, you may contact us at our hotline (65) 6631-9931 or drop us an email at retail@capitaland.com for assistance.
- 5. Is there a minimum spend to earn STAR$ if I make a purchase using DBS PayLah! and/or DBS/POSB NETS Cards with PIN?
  
  For purchases made using DBS PayLah! at participating outlets across CapitaLand Malls, the minimum spend required to earn STAR$* is $20 in a single receipt.
  
  You will not have to snap your receipts to earn STAR$ if you have successfully linked your CapitaStar and DBS PayLah! accounts and pay with DBS PayLah!. Transactions below $20 will not be eligible to earn STAR$.
- 6. How do I earn STAR$ for transactions made on other payment modes?
  
  For other payment modes, you can snap your receipts (min. $20) from participating outlets using the CapitaStar App to earn STAR$.
- 7. The STAR$ awarded for my transaction is incorrect OR I did not receive STAR$ for my transaction.
  
  Please contact us at our hotline (65) 6631-9931 or drop us an email at retail@capitaland.com for assistance.
- 8. Is there a cap to the amount of STAR$ that I can earn?
  
  For the awarding of 5 STAR$ for every dollar spent, there is a 5,000 STAR$® daily cap for both normal CapitaStar members and PAssion card-CapitaStar members.
Promotions
- 1. Are there any ongoing promotions for this partnership?
  
  To be the first to hear about our latest promotion details, do opt in for our marketing communications through the CapitaStar App. You may find out about our latest promotions through our call center at retail@capitaland.com or (65) 6631-9931.

Having other issues? Contact us at retail@capitaland.com or (65) 6631-9931.

Terms & Conditions

Sign Up Promotion

2,020 STAR$ Sign Up Promotion (“2,020 STAR$ Promotion”)

1.    Promotions are valid from 1 January 2020 - 31 December 2020, both dates inclusive (“Promotion Period”)

2.    Members must key in promo code ‘CSTAR20’ on the CapitaStar App sign up page to be eligible.

3.    Each member will only be awarded once during Promotion Period for signing up.

4.    Shopper must be a CapitaStar members (aged 16 years and above) to participate in the Promotion.

5.    The Bonus 2,020 STAR$^®will be awarded into member's CapitaStar account.

6.    Bonus STAR$^®is awarded on top and above the daily awarding limit under the CapitaStar programme (5,000 STAR$^®a day for both regular CapitaStar Members and PAssion Card-CapitaStar members).

7.    By participating in this promotion, you agree to be bound by all terms and conditions of the CapitaStar Programme.

8.    In the event of dispute, Management’s decision shall be final and no correspondence will be entertained.

9. Management reserves the right to amend or change these terms & conditions at any time without prior notice.

10. All information stated in this Promotion is correct as at the time of print and is subject to change without prior notice
Instant STAR$

Earn STAR$ when you pay with DBS Paylah! at participating CapitaLand Malls!

1.    The promotion is valid from 16 September 2019 to 31 December 2020 (“Promotion Period”), both dates inclusive.

2.    Each member will be awarded 5 STAR$ for every dollar spend, starting from S$1, when they make an eligible transaction on DBS PayLah! at participating CapitaLand malls, with minimum $20 spend in a single receipt.

3.    The participating malls in the STAR$ PayLah!/NETS Promotion are Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, Junction 8, JCube, Lot One Shoppers’ Mall, Plaza Singapura, Raffles City Singapore, SingPost Centre, Tampines Mall, and Westgate.

4.    The STAR$ PayLah!/NETS Promotion is valid for the first 300,000 transactions completed within participating malls, whilst stocks last, CapitaStar programme rules apply, unless otherwise stated. STAR$ issuance is based on NETT amount paid using PayLah! and DBS/POSB NETS Card with PIN, but excluding, without limitation, NETSPay and NETS FlashPay, and the qualifying amount shall exclude payment made by CapitaVoucher/any other promotions, unless otherwise stated.

5.    To be eligible, a shopper must:

1.    Be a CapitaStar members (aged 16 years and above) and/or DBS PayLah! account holder at the point of joining the Promotion AND

2.    Have successfully linked their CapitaStar and DBS PayLah! Accounts prior to payment in the malls AND

3.    Payment is done through one of the following: DBS PayLah! and DBS/POSB NETS Card with PIN, but excluding, without limitation, NETSPay and NETS FlashPay.

6.    The STAR$ will be awarded into member's CapitaStar account.

7.    By participating in this promotion, you agree to be bound by all terms and conditions of the CapitaStar Programme.

8.    In the event of dispute, Management’s decision shall be final and no correspondence will be entertained.

9.    Management reserves the right to amend or change these terms & conditions at any time without prior notice.

10. All information stated in this Promotion is correct as at the time of print and is subject to change without prior notice.

Note: Programme is only applicable to DBS PayLah! users who have registered with their DBS/POSB iBanking account.