CapitaStar Rewards Programme & Membership

  • 1. What is CapitaStar Rewards Programme?

    CapitaStar is a card-less Rewards Programme with no membership fee, no expiry and no hassle of carrying a physical card. We reward you with STAR$ on top of all other rewards on your everyday spend when you make purchases at participating outlets across CapitaLand Malls. STAR$ (points for CapitaStar) are awarded automatically when receipts are uploaded via the CapitaStar App.

    The STAR$ accumulated in this programme can be used to exchange for eCapitaVoucher/CapitaVoucher or eDeals.

     

  • 2. What is the difference between CapitaCard and CapitaStar?

    CapitaCard - A lifestyle shopping credit card issued by American Express® that provides shoppers with endless rewards on shopping, dining and entertainment across CapitaLand Malls. Exclusive privileges include 3X STAR$ when you shop at CapitaLand Malls (capped at $1,200 per month), 3 hours of FREE parking per day, per participating mall across 15 CapitaLand mall and getting up to 60,000 Bonus STAR$ with min. S$1,500 spend in the first 3 months upon Card approval

    • 3X STAR$ in CapitaLand Malls at participating merchants (capped at S$1,200 monthly spend)
    • 3-hour Complimentary Parking per participating mall, per day across participating CapitaLand Malls when you spend a minimum of S$1,200 per calendar month
    • Apply now and get up to 60,000 Bonus STAR$ with min. S$1,500 spend in the first 3 months upon Card approval
      Click here for more details.

     

    CapitaStar is a card-less programme that issues STAR$ rewards on top of any existing programmes enjoyed by members, including CapitaCard’s benefits.

    STAR$ are awarded automatically once the uploaded receipts are approved. STAR$ can be accumulated to be exchanged for eCapitaVouchers, which can be used at over 2,000 participating stores across all CapitaLand Malls in Singapore.

  • 3. How does CapitaStar work?

    3 Easy Steps To Earn And Redeem STAR$

    SHOP 
    Shop at participating CapitaLand Malls and retain your receipts (minimum $20 per receipt) to earn STAR$®.  

    EARN 
    Simply snap a picture of each receipt and upload via the CapitaStar Mobile App (min $20, $1 = 5 STAR$®). 
    Receipts of purchase(s) must be submitted no later than the next day of purchase (11.59pm) to be eligible for STAR$®.  

    REDEEM 
    Redeem CapitaVoucher or eCapitaVouchers via the CapitaStar App (5,000 STAR$® = $5 CapitaVoucher).
    You can also use your STAR$® to redeem eDeals and save up to 90%. (available on CapitaStar mobile app only).

  • 4. Am I eligible to be a CapitaStar member?

    CapitaStar is open to all local residents aged 16 years and above, holding a valid Singapore mobile number and email address.

  • 5. How can I sign up to be a member?

    You can simply sign up via any of the CapitaStar touchpoints:

    Activation is immediate upon successful registration and you can start uploading your receipts through the CapitaStar App.

  • 6. Is there a membership fee?

    No, membership is currently free.  

  • 7. Is the membership transferable?

    The transfer of membership is not permitted in this programme.

  • 8. How long is my membership valid for?

    Membership is valid for a lifetime.

    However, membership is still subject to termination or suspension should there be any suspicious or fraudulent activities found in account.

For any issues, you may contact our CapitaStar Customer Service line at (65) 6631-9931 or email us at retail@capitaland.com