• Jump to main navigation
  • Jump to main content
CapitaStar
CapitaStar
Login/Register Singapore
en

Select location and language

Singapore
en
China
zh
Malaysia
en
  • About Us
  • CapitaStar App
  • CapitaVoucher
  • American Express CapitaCard
  • Promotions
  • Raffles Prestige
  • CapitaStar x DBS
  • CapitaStar x ShopBack
  • CapitaStar For Business
  • Help Centre

Navigation

CapitaStar
en

Select location and language

Singapore
en
China
zh
Malaysia
en
  • About Us
  • CapitaStar App
  • CapitaVoucher
  • American Express CapitaCard
  • Promotions
  • Raffles Prestige
  • CapitaStar x DBS
  • CapitaStar x ShopBack
  • CapitaStar For Business
  • Help Centre

PLAYING THE GAME 

It's as easy as 1-2-3! 


Collect A Disney From Our Family To Yours Stamp 

or Mini-Stamp and get daily eCapitaVoucher rewards when you complete actions on the CapitaStar App! 

See Qualifying Actions

Unlock A Disney Stamp with Mini-Stamps! 

All you need to do is collect 30 Mini-Stamps to exchange for a Disney From My Family To Yours Stamp with eCapitaVoucher Rewards! 

See Rewards

Stand a chance to win 1 MILLION STAR$® 

Collect all 5 Disney From Our Family To Yours Stamps to get 1 x Lucky Draw Chance to win 1 Million STAR$®!

See Terms & Conditions

Are You
Ready to Play & Earn Rewards? 

Kickstart your rewards journey and key in Reward Code <CSFOFTY> on the CapitaStar App to receive 10 Mini-Stamps! 

Key In Reward Code

REWARDS 

Collect Disney From Our Family To Yours Stamps & Mini Stamps! 

 


Mike & Sulley Stamp

+ $0.10 eCapitaVoucher 

Iron Man Stamp

+ $0.50 eCapitaVoucher 

Grogu Stamp

+ $1.00 eCapitaVoucher 

Winnie The Pooh & Piglet Stamp

+ $5.00 eCapitaVoucher 

Mickey Mouse & Minnie Mouse Stamp

+ $10.00 eCapitaVoucher 

Mini-Stamps

Exchange 30 Mini-Stamps for a Disney From Our Family To Yours Stamp! 

QUALIFYING ACTIONS 

On The CapitaStar App 


  • Terms & Conditions

    Promotion: Spend $150 (accumulative, same-day, same-mall) at participating CapitaLand Malls*
    Note: For purchases made at Aperia Mall, SingPost Centre and JCube, members will still receive the reward but the action listing will not be greyed out. 

    1.1.   Eligible Shoppers can combine receipts with transactional value of minimum S$20 or more from the same participating CapitaLand malls on the same day (“Eligible Transaction/ Receipt”) to satisfy the Qualifying Spend of Singapore Dollars One Hundred and Fifty (S$150). Receipts with transactional value of less than Singapore Dollars Twenty (S$20) shall not be accepted for the purposes of this Digital Rewards Promotion.

    1.2.   The Qualifying Period for Action 1 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day during the Promotion Period. 

    1.3.   Eligible Shoppers must upload purchase receipt(s) through their CapitaStar App (unless otherwise stated) on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion. Receipt(s) uploaded after the date of purchase will not be accepted for the purposes of this Digital Rewards Promotion. Scanning of receipt(s) at the Customer Service Counter will not be eligible to earn the Game Reward or Game Token(s). For avoidance of doubt, only receipts snapped and uploaded to the CapitaStar app and/or transactions made with DBS PayLah!, DBS/POSB Credit or Debit Cards (see section 5.4) on the same day of purchase at the same participating CapitaLand mall will be accepted in order to earn the Game Reward or Game Token(s).

    1.4.   Eligible Shoppers who have linked their CapitaStar account on DBS PayLah! and have made a transaction at participating CapitaLand malls with DBS Payment Modes (DBS/POSB Credit or Debit Cards and/or DBS PayLah!) will not need to upload their receipts on the CapitaStar app to earn the Game Reward or Game Token.

    1.5.   Eligible Shoppers who transacted using eCapitaVoucher and/or ShopBack Pay as a payment mode will not be eligible to earn the Game Reward or Game Token.

    1.6.   All receipts shall be considered expended for the purposes of this Promotion and other promotions in the Mall when it is used to redeem the Reward. Receipts cannot be used for redemption of multiple Rewards (unless otherwise stated).

    1.7.   Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for redemption under this Promotion. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts. Receipt(s) from all car grooming services, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. CapitaVouchers/ eCapitaVouchers or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts are not eligible for use as a receipt in this Promotion. 

    1.8.   The Reward will not be awarded until the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are determined to be valid. The Organiser may reject any tax invoice, receipt and/ or charge slip(s) as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

    1.9.   The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

    1.10.   The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers and shall not accept any liability in respect of the same.

    1.11.   By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.

    1.12.   Without limiting the generality of the above, the following persons shall not be eligible for the Promotion: 

    1.12.1.   Persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.

    1.12.2.   Persons who create multiple CapitaStar accounts in order to enter the promotion more than once per person. Anyone found using multiple accounts to enter the promotion will be found in breach of these terms and excluded from the promotion.

    1.13.   By participating in this Promotion, the Eligible Shopper acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s Data Protection Policy available at www.capitaland.com.sg as may be amended, replaced, substituted from time to time.

    1.14.   By participating in this Promotion, the Eligible Shopper agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the participant directly or indirectly by reason of or in connection with this Promotion. The participant shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the participant.

    1.15.   The Organiser’s decision on any dispute regarding the Promotion shall be final and no correspondence shall be entertained.

    1.16.   This Promotion Terms and Conditions shall be governed by the laws of Singapore and the participant in this promotion irrevocably submits to the non-exclusive jurisdiction of the Singapore courts to resolve any and all disputes.

    1.17.   Information stated in this Promotion Terms and Condition is correct at the time of printing and is subject to change without prior notice.

    1.18   For reference, the participating malls are; 

     

    Mechanics

    Qualifying Action Reward Eligibility 

    Participating Platforms

    Action 1

    Spend minimum S$150 at any Participating CapitaLand Malls

    Note: For purchases made at Aperia Mall, SingPost Centre and JCube, members will still receive the reward but the action will not be greyed out. 

    • Limited to one (1) redemption per day
    • Accumulative during the Same Day, Same Mall Spend throughout the Promotion Period

    Participating CapitaLand Malls

     

    Aperia Mall (A)

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    CQ @ Clarke Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    SingPost Centre (SPC)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

     

     

     

  • Terms & Conditions

    Promotion: Buy/Gift $100 eCapitaVoucher in a single transaction

    1.1.   Eligible Shoppers must purchase a minimum of Singapore Dollars One Hundred (S$100) worth of eCapitaVoucher (all payment modes accepted except DBS/POSB Credit or Debit cards) in a single transaction on the CapitaStar app to qualify for a Game Reward or Game Token.

    1.2.   Purchase and use of eCapitaVoucher is subject to the CapitaVoucher terms and conditions. Click here for more info about eCapitaVoucher full terms and conditions. 

    1.3.   The qualifying period for this promotion is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day during the Promotion Period.

  • Terms & Conditions

    [FULLY REDEEMED] Promotion: Buy/Gift $100 eCapitaVoucher with DBS/POSB Credit or Debit Cards in a single transaction

    1.1.   Eligible Shoppers must purchase a minimum of Singapore Dollars One Hundred (S$100) eCapitaVoucher with DBS/POSB Debit or Credit Cards in a single transaction on the CapitaStar app to qualify for a Mickey Mouse & Minnie Mouse Stamp with S$10.00 eCapitaVoucher value (Game Reward) and 5 Mini-Stamps (Game Token)

    1.2.   Purchase and use of eCapitaVoucher is subject to the CapitaVoucher terms and conditions. Click here for more info about eCapitaVoucher full terms and conditions. 

    1.3    The qualifying period for Action 3 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action 3. Each Eligible Shopper may satisfy Action 3 up to a maximum of five (5) redemptions throughout the Promotion Period

    1.4 For avoidance of doubt, purchase of eCapitaVoucher with DBS PayLah! as a payment mode will not be eligible for this promotion. 

  • Terms & Conditions

    Promotion: Link CapitaStar account on DBS PayLah! and make a first transaction of min. $20 with DBS/POSB Payment Modes

    1.1  To satisfy the qualification requirements for Action 4, an Eligible Shopper must:

    1.1.1.Be a CapitaStar member and DBS PayLah! account holder at the time of the promotion;

    1.1.2. Successfully linked their CapitaStar and DBS PayLah! account during the Promotion Period. For avoidance of doubt, this Digital Reward is eligible for new CapitaStar to DBS PayLah! linkages during the Promotion Period only; and

    1.1.3.Made a first successful transaction of minimum Singapore Dollars Twenty (S$20) at any of the participating CapitaLand malls with either DBS PayLah! (via NETS QR) and/or DBS/POSB Credit or Debit cards excluding, without limitation UPI, NETSPay and NETS FlashPay.

    1.2.   The Promotion Period for Action 4 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption during the Promotion Period.

    For full list of T&Cs, please click here 

  • Terms & Conditions

    Promotion: Spend min. $60 on ShopBack Pay Weekly.

    1.1.   To satisfy the qualification requirements for Action 5, an Eligible Shopper must;

    1.1.1.Be a CapitaStar member and ShopBack Pay account holder at the time of the Promotion.

    1.1.2.Successfully linked their CapitaStar and ShopBack Pay account during the Promotion Period and have;

    1.1.3.Make a successful transaction of Singapore Dollars Sixty (S$60) accumulatively at any participating CapitaLand malls using ShopBack Pay as the payment method.

    1.2.   The list of participating CapitaLand malls are Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, JCube, Junction 8, Lot One, Plaza Singapura, Raffles City Singapore, The Atrium @ Orchard, Tampines Mall and Westgate.

    1.3.   The Promotion Period for is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption during each defined week of the Promotion Period. Each Eligible Shopper may receive up to a maximum of five (5) redemptions throughout the Promotion Period.

    1.4.   For avoidance of doubt, the Promotion Periods for the promotion are based on the weekly schedules outlined below;

    Week 1

    11 November 2022 to 17 November 2022 (both dates inclusive)

    Week 2

    18 November 2022 to 24 November 2022 (both dates inclusive)

    Week 3

    25 November 2022 to 1 December 2022 (both dates inclusive)

    Week 4

    2 December 2022 to 8 December 2022 (both dates inclusive)

    Week 5

    9 December 2022 to 15 December 2022 (both dates inclusive)

    Week 6

    16 December 2022 to 22 December 2022 (both dates inclusive)

    Week 7

    23 December 2022 to 29 December 2022 (both dates inclusive)

    Week 8

    30 December 2022 to 31 December 2022 (both dates inclusive)

  • Terms & Conditions

    Promotion: Spend min. $20 at Disney From Our Family To Yours Retail Pop-Up Store

    1.1.   Eligible Shoppers must purchase a minimum of Singapore Dollars Twenty (S$20) in a single transaction at the “From Our Family To Yours” Retail Pop Up store and upload their purchase receipts on the CapitaStar App on the same day of the purchase to qualify for a randomized Game Token.

    1.2.   The Promotion Period for Action 6 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day during the Promotion Period.

    1.3.   Purchase receipts uploaded from “From Our Family To Yours” Retail Pop Up store will not be eligible for issuance of STAR$®.  

    11.4. Participating Disney “From Our Family To Yours” Retail Pop Up stores are as follow:

    Date Location
    11 November 2022 – 31 December 2022  Tampines Mall (TM), L1 Concourse
    11 November 2022 – 31 December 2022 Raffles City Singapore (RCS), L2 Atrium
    14 November 2022 – 31 December 2022 Junction 8 (J8), L2 Atrium (A+B)
    16 November 2022 – 31 December 2022 Westgate (WG), L1 Atrium (indoor space)
    21 November 2022 – 31 December 2022 Bugis+ (B+), L2 Atrium
    21 November 2022 – 31 December 2022 Bugis Junction (BJ), L1 Hylam Street Atrium
    28 November 2022 – 31 December 2022  Funan (FN), B2 Atrium

GENERAL TERMS & CONDITIONS 


  • General Terms and Conditions

    1.   DIGITAL REWARDS BY CAPITASTAR – FROM OUR FAMILY TO YOURS SERIES CHARACTER STAMP

    1.1.   From 11 November to 31 December, Eligible Shoppers will receive either (i) Disney From Our Family To Yours Stamp with a fixed reward (“Game Reward”) or (ii) Disney Mini-Stamps (“Game Token”) upon satisfying the following qualifying promotion mechanics (“Qualifying Actions”) in this Section below. The Game Reward and Game Token(s) are issued on a randomized basis.

    1.2.   The qualifying mechanics are:

    Mechanics

    Qualifying Action Reward Eligibility 

    Participating Platforms

    Action 1

    Spend minimum S$150 at any Participating CapitaLand Malls

     

    Note: For purchases made at Aperia Mall, SingPost Centre and JCube, members will receive their rewards, however the action listing will not grey out. 

     

    • Limited to one (1) redemption per day
    • Accumulative during the Same Day, Same Mall Spend throughout the Promotion Period

    Participating CapitaLand Malls

    Aperia Mall (A)

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    CQ @ Clarke Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    SingPost Centre (SPC)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

    Action 2

    Purchase / Gift S$100 eCapitaVoucher in a single transaction

    • Limited to 1 redemption per day

    CapitaStar App 

    Action 3
    Purchase / Gift $100 eCapitaVoucher in a single transaction with DBS/POSB Payment Modes

    • Limited to 1 redemption per day
    • Limited to five (5) redemptions per member throughout Promotion Period.

    CapitaStar App

    Action 4

    Link CapitaStar App on DBS PayLah! and make a first transaction of minimum S$20 at any Participating CapitaLand Malls 

    • Bonus Qualifying Action

    Participating CapitaLand Malls

     

    Aperia Mall (A)

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    CQ @ Clarke Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    SingPost Centre (SPC)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

    Action 5

    Spend minimum S$60 with ShopBack Pay 

    • Limited to one (1) redemption per member per week during the Promotion Period
    • Limited to five (5) redemptions per member throughout Promotion Period
    • Accumulative Spend within defined week

    CapitaStar App

     

    Participating CapitaLand Malls

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    CQ @ Clarke Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    Raffles City Singapore (RCS)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

    Action 6

    Spend minimum S$20 at “From Our Family To Yours” Retail Pop-Up   

    • Limited to one (1) redemption per member per day throughout the Promotion Period

    CapitaStar App  

     

     

    1.3.   General Definition of Game Reward(s)

     

    Game Reward

    Reward Value

    Game Reward Validity Period

    Disney Character Reward #1 – Mike & Sully  

    $0.10 eCapitaVoucher

    Three (3) months from date of issuance

    Disney Character Reward #2 – Iron Man

    $0.50 eCapitaVoucher

    Disney Character Reward #3 – Grogu

    $1.00 eCapitaVoucher

    Disney Character Reward #4 – Winnie The Pooh & Piglet

    $5.00 eCapitaVoucher

    Disney Character Reward #5 – Mickey & Minnie

    $10.00 eCapitaVoucher

    1.3.1.For avoidance of doubt, Game Rewards are issued on a random basis for each Qualifying Action completed during the Promotion Period. Eligible Shoppers can receive more than one Game Reward during the Promotion Period and may also receive the same Game Reward.

    1.3.2.As the Game Rewards are issued in the form of eCapitaVoucher(s) Game Rewards will not be credited to the account of the Eligible Shopper if the value of eCapitaVoucher in the CapitaStar wallet of the Eligible Shopper exceeds Singapore Dollars One Thousand (S$1,000) in value after crediting the Game Rewards to the existing remaining balance

    1.4.   General Definition of Game Token

    S/N

    Game Token

    Remarks

    1

    Disney Mini-Stamp     

    Game Token(s) can be used to exchange for a random Game Reward based on defined rate of exchange in the gameboard.

    1.4.1.For avoidance of doubt, Game Token(s) have no monetary reward value and are issued on a random basis for each Qualifying Action completed during the Promotion Period.

    1.4.2.Eligible Shoppers can use the accrued Game Token(s) to exchange for a random Game Reward based on defined rate of exchange during the Promotion Period on a first-come-first-served basis, whilst stocks of the Game Rewards last

    1.4.3.The quantity of Game Token(s) required to exchange for any Game Reward shall be determined by the Organizer in its sole discretion and may be subject to change from time to time without notice.

    1.4.4.Any Game Token(s) obtained and/or accumulated by an Eligible Shopper shall be exchangeable into Game Rewards only during the Promotion Period and any Game Token(s) not exchanged after the Promotion Period shall automatically lapse, become void and of no further use.

    2.   Additional Terms governing qualification of Action 1 of Digital Rewards

    (SPEND S$150 AT PARTICIPATING CAPITALAND MALLS)

    2.1.   Eligible Shoppers can combine receipts with transactional value of minimum S$20 or more from the same participating CapitaLand malls on the same day (“Eligible Transaction/ Receipt”) to satisfy the Qualifying Spend of Singapore Dollars One Hundred and Fifty (S$150). Receipts with transactional value of less than Singapore Dollars Twenty (S$20) shall not be accepted for the purposes of this Digital Rewards Promotion.

    2.2.   The Qualifying Period for Action 1 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action 1 during the Promotion Period. 

    2.3.   Eligible Shoppers must upload purchase receipt(s) through their CapitaStar App (unless otherwise stated) on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion. Receipt(s) uploaded after the date of purchase will not be accepted for the purposes of this Digital Rewards Promotion. Scanning of receipt(s) at the Customer Service Counter will not be eligible to earn the Game Reward or Game Token(s). For avoidance of doubt, only receipts snapped and uploaded to the CapitaStar app and/or transactions made with DBS PayLah!, DBS/POSB Credit or Debit Cards (see section 5.4) on the same day of purchase at the same participating CapitaLand mall will be accepted in order to earn the Game Reward or Game Token(s).

    2.4.   Eligible Shoppers who have linked their CapitaStar account on DBS PayLah! and have made a transaction at participating CapitaLand malls with DBS Payment Modes (DBS/POSB Credit or Debit Cards and/or DBS PayLah!) will not need to upload their receipts on the CapitaStar app to earn the Game Reward or Game Token.

    2.5.   Eligible Shoppers who transacted using eCapitaVoucher and/or ShopBack Pay as a payment mode will not be eligible to earn the Game Reward or Game Token.

    2.6.   All receipts shall be considered expended for the purposes of this Promotion and other promotions in the Mall when it is used to redeem the Reward. Receipts cannot be used for redemption of multiple Rewards (unless otherwise stated).

    2.7.   Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for redemption under this Promotion. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts. Receipt(s) from all car grooming services, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. CapitaVouchers/ eCapitaVouchers or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts are not eligible for use as a receipt in this Promotion. 

    2.8.   The Reward will not be awarded until the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are determined to be valid. The Organiser may reject any tax invoice, receipt and/ or charge slip(s) as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

    2.9.   The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

    2.10.   The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers and shall not accept any liability in respect of the same.

    2.11.   By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.

    2.12.   Without limiting the generality of the above, the following persons shall not be eligible for the Promotion: 

    2.12.1.   Persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time.

    2.12.2.   Persons who create multiple CapitaStar accounts in order to enter the promotion more than once per person. Anyone found using multiple accounts to enter the promotion will be found in breach of these terms and excluded from the promotion.

     

    2.13.   By participating in this Promotion, the Eligible Shopper acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s Data Protection Policy available at www.capitaland.com.sg as may be amended, replaced, substituted from time to time.

    2.14.   By participating in this Promotion, the Eligible Shopper agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the participant directly or indirectly by reason of or in connection with this Promotion. The participant shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the participant.

    2.15.   The Organiser’s decision on any dispute regarding the Promotion shall be final and no correspondence shall be entertained.

    2.16.   This Promotion Terms and Conditions shall be governed by the laws of Singapore and the participant in this promotion irrevocably submits to the non-exclusive jurisdiction of the Singapore courts to resolve any and all disputes.

    2.17.   Information stated in this Promotion Terms and Condition is correct at the time of printing and is subject to change without prior notice.

    3.   Additional Terms governing qualification of Action 2 of Digital Rewards

    (PURCHASE / GIFT MINIMUM S$100 ECAPITAVOUCHER IN A SINGLE TRANSACTION)

    3.1.   Eligible Shoppers must purchase a minimum of Singapore Dollars One Hundred (S$100) worth of eCapitaVoucher (all payment modes accepted except DBS/POSB Credit or Debit cards) in a single transaction on the CapitaStar app to qualify for a Game Reward or Game Token.

    3.2.   Purchase and use of eCapitaVoucher is subject to the CapitaVoucher terms and conditions. Click here for more info about eCapitaVoucher full terms and conditions. 

    3.3.   The qualifying period for Action 2 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action 2 during the Promotion Period.

    4.   Additional Terms governing qualification of Action 3 of Digital Rewards

    (PURCHASE/GIFT MINIMUM $100 ECAPITAVOUCHER IN A SINGLE TRANSACTION WITH DBS/POSB CREDIT OR DEBIT CARDS)

    4.1.   Eligible Shoppers must purchase a minimum of Singapore Dollars One Hundred (S$100) eCapitaVoucher with DBS/POSB Debit or Credit Cards in a single transaction on the CapitaStar app to qualify for a Game Reward and Game Token.

    4.2.   Purchase and use of eCapitaVoucher is subject to the CapitaVoucher terms and conditions. Click here for more info about eCapitaVoucher full terms and conditions. 

    The qualifying period for Action 3 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action 3. Each Eligible Shopper may satisfy Action 3 up to a maximum of five (5) redemptions throughout the Promotion Period.

    5.   Additional Terms governing qualification of Action 3 of Digital Rewards

    (LINK CAPITASTAR ACCOUNT ON DBS PAYLAH! AND MAKE FIRST TRANSACTION OF S$20 with DBS PAYMODES)

    5.1   To satisfy the qualification requirements for Action 4, an Eligible Shopper must:

    5.1.1.Be a CapitaStar member and DBS PayLah! account holder at the time of the promotion;

    5.1.2. Successfully linked their CapitaStar and DBS PayLah! account during the Promotion Period. For avoidance of doubt, this Digital Reward is eligible for new CapitaStar to DBS PayLah! linkages during the Promotion Period only; and

    5.1.3.Made a first successful transaction of minimum Singapore Dollars Twenty (S$20) at any of the participating CapitaLand malls with either DBS PayLah! (via NETS QR) and/or DBS/POSB Credit or Debit cards excluding, without limitation UPI, NETSPay and NETS FlashPay.

    5.2.   The Promotion Period for Action 4 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption during the Promotion Period.

    6.     Additional Terms governing qualification of Action 5 of Digital Rewards

    (SPEND MINIMUM S$60 ON SHOPBACK PAY WEEKLY)

    6.1.   To satisfy the qualification requirements for Action 5, an Eligible Shopper must;

    6.1.1.Be a CapitaStar member and ShopBack Pay account holder at the time of the Promotion.

    6.1.2.Successfully linked their CapitaStar and ShopBack Pay account during the Promotion Period and have;

    6.1.3.Make a successful transaction of Singapore Dollars Sixty (S$60) accumulatively at any participating CapitaLand malls using ShopBack Pay as the payment method.

    6.2.   The list of participating CapitaLand malls for Action 5 are Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, CQ @ Clarke Quay, Funan, IMM, JCube, Junction 8, Lot One, Plaza Singapura, Raffles City Singapore, The Atrium @ Orchard, Tampines Mall and Westgate.

    6.3.   The Promotion Period for Action 5 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption during each defined week of the Promotion Period. Each Eligible Shopper may satisfy Action 5 up to a maximum of five (5) redemptions throughout the Promotion Period.

    6.4.    Upon satisfying the qualification requirements, the eligible shopper will receive the following;

    6.4.1.Disney From Our Family To Yours Winnie The Pooh & Piglet Game Reward (with S$5.00 eCapitaVoucher) on the CapitaStar App, and be enrolled in

    6.4.2.The ShopBack Digital Scratch Card on the ShopBack App to receive up to S$50 ShopBack Cashback

    6.5.   For avoidance of doubt, the Promotion Periods for Action 5 are based on the weekly schedules outlined below;

    Week 1

    11 November 2022 to 17 November 2022 (both dates inclusive)

    Week 2

    18 November 2022 to 24 November 2022 (both dates inclusive)

    Week 3

    25 November 2022 to 1 December 2022 (both dates inclusive)

    Week 4

    2 December 2022 to 8 December 2022 (both dates inclusive)

    Week 5

    9 December 2022 to 15 December 2022 (both dates inclusive)

    Week 6

    16 December 2022 to 22 December 2022 (both dates inclusive)

    Week 7

    23 December 2022 to 29 December 2022 (both dates inclusive)

    Week 8

    30 December 2022 to 31 December 2022 (both dates inclusive

    7.     Additional Terms governing qualification of Action 6 of Digital Rewards

    (SPEND MINIMUM S$20 AT “FROM OUR FAMILY YOURS” RETAIL POP UP STORE)

    7.1.   Eligible Shoppers must purchase a minimum of Singapore Dollars Twenty (S$20) in a single transaction at the Disney “From Our Family To Yours” Retail Pop Up store and upload their purchase receipts on the CapitaStar App on the same day of the purchase to qualify for a randomized Game Token.

    7.2.   The Promotion Period for Action 6 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day during the Promotion Period.

    7.3.   Purchase receipts uploaded from Disney “From Our Family To Yours” Retail Pop Up store will not be eligible for issuance of STAR$®.

    7.4.   Participating Disney “From Our Family To Yours” Retail Pop Up stores are as follow:

    Date Location
    11 November 2022 – 31 December 2022  Tampines Mall (TM), L1 Concourse
    11 November 2022 – 31 December 2022 Raffles City Singapore (RCS), L2 Atrium
    14 November 2022 – 31 December 2022 Junction 8 (J8), L2 Atrium (A+B)
    16 November 2022 – 31 December 2022 Westgate (WG), L1 Atrium (indoor space)
    21 November 2022 – 31 December 2022 Bugis+ (B+), L2 Atrium
    21 November 2022 – 31 December 2022 Bugis Junction (BJ), L1 Hylam Street Atrium
    28 November 2022 – 31 December 2022  Funan (FN), B2 Atrium

    8.     GENERAL TERMS & CONDITIONS

    8.1.   Eligible Shoppers must snap the receipt(s) through their CapitaStar App on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion.

    8.2.   The eCV Reward (if any) cannot be exchanged for different denomination and are subject to the relevant terms and conditions governing the use of the eCapitaVouchers. Please refer to eCapitaVouchers terms and conditions.

    8.3.   By participating in this Promotion, the Member (CapitaStar members):

    8.3.1.Acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Investment Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s and Data Protection Policy available at https://www.capitaland.com/international/en/legal-notices/privacy-policy.html  and  may be amended, replaced, substituted from time to time.

    8.3.2.Agrees that the Organiser, its affiliates, subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the member directly or indirectly by reason of or in connection with this Promotion. The member shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the member. Members are deemed to have read, understood and accepted all the T&Cs set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications there to as may be made from time to time.

    8.4.   Acceptance of any Reward shall constitute consent on the part of the Eligible Shopper to allow the use of his/ her name, image, voice and/or likeness by the Organiser for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law.

    8.5.   All eCV Rewards are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated.

    8.6.   The eCV Reward shall be awarded on the presumption that the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are original copies and valid. The Organiser may reject any tax invoice, receipt and/ or charge slip as invalid at its sole and absolute discretion, and such determination shall be final and conclusive. In the event any tax invoice, receipt and/ or charge slip is rejected by the Organiser as invalid, the Organiser shall reserve the right to void the eCV Reward and/or eVoucher awarded to the Eligible Shopper and recover the monetary value of the eCV Reward.

    8.7.   The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.

    8.8.   The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers or gift certificates and shall not accept any liability in respect of the same.

    8.9.   By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.

    8.10.   This Promotion Terms and Conditions shall be governed by the laws of Singapore and all participants in this Promotion irrevocably submits to the exclusive jurisdiction of the Singapore Courts to resolve all disputes.

    8.11.   The Organiser’s decision on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence will be entertained.

    8.12.   Information stated in this Promotion’s Terms and Condition is correct at the time printing and is subject to change without prior notice.  

    • 8.13.   The Walt Disney Company (Southeast Asia) Pte. Limited and its parent, affiliates, and subsidiaries are not responsible for the promotion, administration or execution of this Promotion, and exclude responsibility and all liabilities arising from the same.

FREQUENTLY ASKED QUESTIONS 

We've got you covered 

  • 1. What is Disney From Our Family To Yours Rewards on CapitaStar?

    Disney From Our Family To Yours Rewards is our gamification module for CapitaStar members (“Eligible Shoppers”) which will run from 11 November to 31 December 2022 (“Promotion Period”, both dates inclusive).

    Eligible shoppers who participate in this gamification module can earn bonus eCapitaVoucher rewards and more by completing actions on the CapitaStar app to collect all 5 Disney From Our Family To Yours Stamps.

    Eligible shoppers who collect all 5 of Disney From Our Family To Yours Stamps are entitled to stand a lucky draw chance to win 1 Million STAR$ (“Completed Gameboard). Members can complete the gameboard as many times as they can during the promotion period.

    By participating in the gamification module, eligible Shoppers will receive either;

          (i) Disney From Our Family To Yours Stamp with a eCapitaVoucher Reward (“Game Reward”) or

          (ii) Mini-Stamp (“Game Token”)

    upon meeting the qualifying promotion mechanics (“Qualifying Actions”) and  Game Reward(s) and Game Token(s) are issued on a randomized basis. 

  • 2. How do I play or participate?

    Simply download our CapitaStar App and click on the "Disney From Our Family To Yours Rewards” banner to start participating. 

    Don't have the CapitaStar App? Download and sign-up with promo code <CAPITASTAR> to receive $5 eCapitaVoucher* sign-up bonus to offset your shopping and dining purchases today! (*Note: Sign-Up Promo Code is on a whilst-stock lasts basis.)

    You will be able to see a list of actions to complete on the gameboard, which allows you to earn either a Disney From Our Family To Yours Stamp or Mini-Stamp. For reference, the list of actions on the gamification module are;

    Mechanics

    Qualifying Action Reward Eligibility 

    Participating Platforms

    Action 1
    Spend minimum S$150 at any Participating CapitaLand Malls
     
    • Limited to one (1) redemption per day
    • Accumulative during the Same Day, Same Mall Spend throughout the Promotion Period

    Participating CapitaLand Malls

    Aperia Mall (A)

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    Clake Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    SingPost Centre (SPC)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

    Action 2
    Purchase / Gift S$100 eCapitaVoucher in a single transaction
     
    • Limited to 1 redemption per day

    CapitaStar App 

    Action 3
    Purchase / Gift $100 eCapitaVoucher in a single transaction with DBS/POSB Payment Modes

    • Limited to 1 redemption per day
    • Limited to five (5) redemptions per member throughout Promotion Period.

    CapitaStar App

    Action 4
    Link CapitaStar App on DBS PayLah! and make a first transaction of minimum S$20 at any Participating CapitaLand Malls 
     
    • Bonus Qualifying Action

    Participating CapitaLand Malls

    Aperia Mall (A)

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    Clake Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    SingPost Centre (SPC)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

    Action 5
    Spend minimum S$60 with ShopBack Pay 
    • Limited to one (1) redemption per member per week during the Promotion Period
    • Limited to five (5) redemptions per member throughout Promotion Period
    • Accumulative Spend within defined week

    Participating CapitaLand Malls

    Bedok Mall (BM)

    Bugis+ (B+)

    Bugis Junction (BJ)

    Bukit Panjang Plaza (BPP)

    Clake Quay (CQ)

    Funan (FN)

    IMM (IMM)

    JCube (JC)

    Junction 8 (J8)

    Lot One Shoppers’ Mall (LO)

    Plaza Singapura (PS)

    Raffles City Singapore (RCS)

    Tampines Mall (TM)

    The Atrium @ Orchard (TAO)

    Westgate (WG)

    Action 6
    Spend minimum S$20 at “From Our Family To Yours” Retail Pop-Up  
    • Limited to one (1) redemption per member per day throughout the Promotion Period

    CapitaStar App 

  • 3. What are Disney From Our Family To Yours Stamps?

    Disney From Our Family Rewards Stamps are fixed rewards ("Game Rewards") with eCapitaVoucher rewards that are issued upon meeting the qualifying promotion mechanics.

    Game Reward
    (Disney From Our Family To Yours Stamps)

     

    Reward Value

    Game Reward Validity Period

    Stamp #1 – Mike & Sully 

    $0.10 eCapitaVoucher

    Three (3) months from date of issuance

    Stamp #2 – Iron Man

    $0.50 eCapitaVoucher

    Stamp #3 – Grogu

    $1.00 eCapitaVoucher

    Stamp #4 – Winnie The Pooh & Piglet

    $5.00 eCapitaVoucher

    Stamp #5 – Mickey Mouse & Minnie Mouse 

    $10.00 eCapitaVoucher

    • For avoidance of doubt, Game Rewards are issued on a random basis for each Qualifying Action completed during the Promotion Period. Eligible Shoppers can receive more than one Game Reward during the Promotion Period and may also receive the same Game Reward.
    • As the Game Rewards are issued in the form of eCapitaVoucher(s), Game Rewards will not be credited to the account of the Eligible Shopper if the value of eCapitaVoucher in the CapitaStar wallet of the Eligible Shopper exceeds Singapore Dollars One Thousand (S$1,000) in value after crediting the Game Rewards to the existing remaining balance.  
  • 4. What are Mini-Stamps?

    Mini Stamps are game token(s) that can be used to exchange for a random Game Reward based on the defined rate of exchange in the gameboard.

    • For avoidance of doubt, Game Token(s) have no monetary reward value and are issued on a random basis for each Qualifying Action completed during the Promotion Period
    • Eligible Shoppers can use the accrued Game Token(s) to exchange for a random Game Reward based on defined rate of exchange during the Promotion Period on a first-come-first-served basis, whilst stocks of the Game Rewards last.
    • The quantity of Game Token(s) required to exchange for any Game Reward shall be determined by the Organizer in its sole discretion and may be subject to change from time to time without notice.
    • Any Game Token(s) obtained and/or accumulated by an Eligible Shopper shall be exchangeable into Game Rewards only during the Promotion Period and any Game Token(s) not exchanged after the Promotion Period shall automatically lapse, become void and of no further use.
  • 5. What is the difference between Disney From Our Family To Yours Rewards and/or Mini-Stamps?

    Upon completing tasks, eligible members will receive either; 

    • (i) Disney From Our Family To Yours Rewards with a fixed reward value tied to each stamp (“Game Reward”) in the form of eCapitaVoucher.
    • (ii) Mini-Stamps (“Game Token”) has no reward value, but can be accrued to exchange for a random Disney From Our Family To Yours Rewards. 

    Game Reward(s) and Game Token(s) are issued on a randomized basis. 

  • 6. Will my stamps counter be reset after I have collected all 5 Disney From Our Family To Yours Stamps?

    No, the counters will not reset after gameboard completion (i.e if a member has collected all 5 Stamps)

    The counters will continue to accrue, even after each full completion of the gameboard.

  • 7. How do I enter the Lucky Draw for 1 Million STAR$?
    • One (1) Lucky Draw Chance would be given for each completed Molly Gameboard between 11 November 2022 to 31 December 2022 (both dates inclusive)
    • A completed Disney From Our Family To Yours Rewards gameboard is denoted when a CapitaStar member collects all 5 Disney From Our Family To Yours Stamps (“Game Rewards") between 11 November 2022 to 31 December 2022 (both dates inclusive)
    • The Lucky Draw will be conducted in January 2023 (Exact date to be confirmed) and there will be 10 winners drawn for the Lucky Draw, where each winner is eligible to win 1 Million STAR$® each. 
    • Winners of this lucky draw will be contacted via call and/or email that is registered to their CapitaStar account.
    • Prizes are non-transferrable nor exchangeable.
    • The management of CapitaStar reserves the final decision on the results of the lucky draw.
    • Other Terms & Conditions apply.
  • 8. Spend $150 at participating CapitaLand Malls (Action #1 – Disney From Our Family To Yours Rewards)
    • Eligible Shoppers can combine receipts with transactional value of minimum S$20 or more from the same participating CapitaLand malls on the same day (“Eligible Transaction/ Receipt”) to satisfy the Qualifying Spend of Singapore Dollars One Hundred and Fifty (S$150). Receipts with transactional value of less than Singapore Dollars Twenty (S$20) shall not be accepted for the purposes of this Digital Rewards Promotion.
    • The Qualifying Period for Action 1 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action #1 during the Promotion Period. 
    • Eligible Shoppers must upload purchase receipt(s) through their CapitaStar App (unless otherwise stated) on the same day of purchase during the Promotion Period and only approved receipt(s) will qualify for this Promotion. Receipt(s) uploaded after the date of purchase will not be accepted for the purposes of this Digital Rewards Promotion. Scanning of receipt(s) at the Customer Service Counter will not be eligible to earn the Game Reward or Game Token(s). For avoidance of doubt, only receipts snapped and uploaded to the CapitaStar app and/or transactions made with DBS PayLah!, DBS/POSB Credit or Debit Cards (see section 5.4) on the same day of purchase at the same participating CapitaLand mall will be accepted in order to earn the Game Reward or Game Token(s).
    •  Eligible Shoppers who have linked their CapitaStar account on DBS PayLah! and have made a transaction at participating CapitaLand malls with DBS Payment Modes (DBS/POSB Credit or Debit Cards and/or DBS PayLah!) will not need to upload their receipts on the CapitaStar app to earn the Game Reward or Game Token.
    • Eligible Shoppers who transacted using eCapitaVoucher and/or ShopBack Pay as a payment mode will not be eligible to earn the Game Reward or Game Token.
    • All receipts shall be considered expended for the purposes of this Promotion and other promotions in the Mall when it is used to redeem the Reward. Receipts cannot be used for redemption of multiple Rewards (unless otherwise stated).
    • Only the total final amount paid as indicated on the tax invoice(s)/ receipt(s) issued by the participating store(s) will be accepted for redemption under this Promotion. NETS or credit/debit card transaction slips are not acceptable in place of original copies of shopping receipts. Receipt(s) from all car grooming services, purchase of parking coupons, purchase or top up of Cashcard / stored value cards, purchase or top up of stores’ membership card, gift cards and vouchers (i.e. CapitaVouchers/ eCapitaVouchers or participating stores’ vouchers), SISTIC transactions, AXS / SAM machines transactions and bill payments, purchase of lottery tickets, purchase of movie tickets and food and beverages at cinema, any transactions at pawn shops and money changer, bank and other financial institutions’ transactions, transactions from pushcarts are not eligible for use as a receipt in this Promotion. 
    • The Reward will not be awarded until the submitted tax invoice(s), receipt(s) and/ or charge slip(s) are determined to be valid. The Organiser may reject any tax invoice, receipt and/ or charge slip(s) as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.
    • The Organiser and its partner(s) (if any) in this Promotion reserve the right to change, vary, replace, substitute, amend, withdrawal or cancel this Promotion and/or any of the terms and conditions herein at their sole and absolute discretion and without prior notice or any liability to any party.
    • The Organiser does not make any warranty or representation in relation to any product or services offered in this Promotion or redeemed by vouchers and shall not accept any liability in respect of the same.
    • By participating in this Promotion, the Eligible Shopper represents that he/ she has read and agreed with this Promotion Terms and Conditions.
    • Without limiting the generality of the above, the following persons shall not be eligible for the Promotion: 
      •   i.     Persons who the Organiser may decide to exclude at its discretion without notice and without providing any reason, at any time
      • ii.     Persons who create multiple CapitaStar accounts in order to enter the promotion more than once per person. Anyone found using multiple accounts to enter the promotion will be found in breach of these terms and excluded from the promotion
    • By participating in this Promotion, the Eligible Shopper acknowledges and consents to the processing, collection, use and disclosure of his/ her Personal Data by the Organiser, its affiliates, subsidiaries and related corporations including its holding company, CapitaLand Limited (collectively, “CapitaLand Group”), and authorised agents, business partners and service providers in compliance with applicable data protection laws, regulations and guidelines to facilitate the administration of the Promotion including compliance with the Promotion Terms and Condition and that he/ she has read and agreed with the CapitaLand Group’s Data Protection Policy available at www.capitaland.com.sg as may be amended, replaced, substituted from time to time.
    • By participating in this Promotion, the Eligible Shopper agrees that the Organiser, its affiliates,  subsidiaries, agents, business partners and respective officers and employees shall not be liable for any actions, claims, demands, injuries, proceedings, liability, losses, damages, costs and expenses of any nature sustained by the participant directly or indirectly by reason of or in connection with this Promotion. The participant shall indemnify and keep the Organiser and its officers, servants, agents and employees ("the Indemnified Parties") fully indemnified against any and all loss, damage, demand, liability, claims, expenses and costs (including legal costs on a full indemnity basis) suffered and/or incurred by any of the Indemnified Parties as a result of the breach of any of the terms and conditions herein by the participant.
    • The Organiser’s decision on any dispute regarding the Promotion shall be final and no correspondence shall be entertained.
    • This Promotion Terms and Conditions shall be governed by the laws of Singapore and the participant in this promotion irrevocably submits to the non-exclusive jurisdiction of the Singapore courts to resolve any and all disputes.
    •  Information stated in this Promotion Terms and Condition is correct at the time of printing and is subject to change without prior notice
  • 9. If I pay with ShopBack Pay or eCapitaVoucher, will I be eligible for the rewards?

    No you will not be eligible.  Action #1 excludes usage of eCapitaVoucher and/or ShopBack Pay as a payment mode to receive rewards.

  • 10. What are the participating malls for Action #1?

    The participating malls are; Aperia Mall (A), Bedok Mall (BM), Bugis+ (B+), Bugis Junction (BJ), Bukit Panjang Plaza (BPP), Clake Quay (CQ), Funan (FN), IMM (IMM). JCube (JC), Junction 8 (J8), Lot One Shoppers’ Mall (LO), Plaza Singapura (PS), SingPost Centre (SPC), Tampines Mall (TM). The Atrium @ Orchard (TAO) and Westgate (WG).

  • 11. Purchase/Gift $100 eCapitaVoucher (Action #2 – Disney From Our Family To Yours Rewards)
    • Eligible Shoppers must purchase a minimum of Singapore Dollars One Hundred (S$100) worth of eCapitaVoucher (all payment modes accepted except DBS/POSB Credit or Debit cards) in a single transaction on the CapitaStar app to qualify for a Game Reward or Game Token.
    • Purchase and use of eCapitaVoucher is subject to the CapitaVoucher terms and conditions. Click here for more info about eCapitaVoucher full terms and conditions. 
    • The qualifying period for Action 2 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action 2 during the Promotion Period.
    • Eligible shoppers need to kindly take note of the $1,000 wallet limit in their CapitaStar digital wallet. Game Rewards will not be credited to the account of the Eligible Shopper if the value of eCapitaVoucher in the CapitaStar wallet of the Eligible Shopper exceeds Singapore Dollars One Thousand (S$1,000) in value after crediting the Game Rewards to the existing remaining balance.  
  • 12. Purchase/Gift $100 eCapitaVoucher with DBS/POSB Credit or Debit Cards (Action #3 – Disney From Our Family To Yours Rewards)
    • Eligible Shoppers must purchase a minimum of Singapore Dollars One Hundred (S$100) eCapitaVoucher with DBS/POSB Debit or Credit Cards in a single transaction on the CapitaStar app to qualify for a Game Reward and Game Token.
    • Eligible Shoppers who participate in Action #3 will receive the following fixed reward – Mickey & Minnie Stamp + $10 eCapitaVoucher Reward + 5 Mini-Stamps, where the reward is limited to the first 10,000 redemptions.
    • Purchase and use of eCapitaVoucher is subject to the CapitaVoucher terms and conditions. Click here for more info about eCapitaVoucher full terms and conditions. 
    • The qualifying period for Action 3 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day based on Action 3. Each Eligible Shopper may satisfy Action 3 up to a maximum of five (5) redemptions throughout the Promotion Period.
  • 13. Link CapitaStar Account on DBS PayLah! and make a qualifying spend of $20 with DBS/POSB Payment Modes. (Action #4 – Disney From Our Family To Yours Rewards)

    To satisfy the qualification requirements for Action 4, an Eligible Shopper must:

    • Be a CapitaStar member and DBS PayLah! account holder at the time of the promotion;
    • Successfully linked their CapitaStar and DBS PayLah! account during the Promotion Period. For avoidance of doubt, this Digital Reward is eligible for new CapitaStar to DBS PayLah! linkages during the Promotion Period only; and
    • Made a first successful transaction of minimum Singapore Dollars Twenty (S$20) at any of the participating CapitaLand malls with either DBS PayLah! (via NETS QR) and/or DBS/POSB Credit or Debit cards excluding, without limitation UPI, NETSPay and NETS FlashPay.
    • The Promotion Period for Action 4 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption during the Promotion Period.
  • 14. Spend $60 with ShopBack Pay (Action #5 – Disney From Our Family To Yours Rewards)

    To satisfy the qualification requirements for Action 5, an Eligible Shopper must;

    • Be a CapitaStar member and ShopBack Pay account holder at the time of the Promotion.
    • Successfully linked their CapitaStar and ShopBack Pay account during the Promotion Period and have;
    • Make a successful transaction of Singapore Dollars Sixty (S$60) accumulatively at any participating CapitaLand malls using ShopBack Pay as the payment method.
    • The list of participating CapitaLand malls for Action 5 are Bedok Mall, Bugis+, Bugis Junction, Bukit Panjang Plaza, Clarke Quay, Funan, IMM, JCube, Junction 8, Lot One, Plaza Singapura, Raffles City Singapore, The Atrium @ Orchard, Tampines Mall and Westgate.
    • The Promotion Period for Action 4 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption during each defined week of the Promotion Period. Each Eligible Shopper may satisfy Action 5 up to a maximum of five (5) redemptions throughout the Promotion Period.
    • Upon satisfying the qualification requirements, the eligible shopper will receive the following;
      • Disney From Our Family To Yours Winnie The Pooh & Piglet Game Reward (with S$5.00 eCapitaVoucher) on the CapitaStar App, and be enrolled in
      • The ShopBack Digital Scratch Card on the ShopBack App to receive up to S$50 ShopBack Cashbac
    • For avoidance of doubt, the Promotion Periods for Action 5 are based on the weekly schedules outlined below;

    Week 1

    11 November 2022 to 17 November 2022 (both dates inclusive)

    Week 2

    18 November 2022 to 24 November 2022 (both dates inclusive)

    Week 3

    25 November 2022 to 1 December 2022 (both dates inclusive)

    Week 4

    2 December 2022 to 8 December 2022 (both dates inclusive)

    Week 5

    9 December 2022 to 15 December 2022 (both dates inclusive)

    Week 6

    16 December 2022 to 22 December 2022 (both dates inclusive)

    Week 7

    23 December 2022 to 29 December 2022 (both dates inclusive)

    Week 8

    30December 2022 to 31 December 2022 (both dates inclusive)

  • 15. Spend min. $20 at Disney From Our Family To Yours Retail Pop Up Store (Action #6 – Disney From Our Family To Yours Rewards)
    • Eligible Shoppers must purchase a minimum of Singapore Dollars Twenty (S$20) in a single transaction at the “From Our Family To Yours” Retail Pop Up store and upload their purchase receipts on the CapitaStar App on the same day of the purchase to qualify for a randomized Game Token.
    • The Promotion Period for Action 6 is from 11 November to 31 December 2022 (both dates inclusive). Each Eligible Shopper is entitled to one (1) redemption per day during the Promotion Period.
    • Purchase receipts uploaded from “From Our Family To Yours” Retail Pop Up store will not be eligible for issuance of STAR$. 
  • 16. I did not receive any of the Disney From Our Family To Yours Stamps and/or eCapitaVoucher rewards. Why is this so?

    Kindly ensure that your CapitaStar wallet value doesn’t exceed $1,000 in eCapitaVoucher value. Game Rewards will not be credited to the account of the Eligible Shopper if the value of eCapitaVoucher in the CapitaStar wallet of the Eligible Shopper exceeds Singapore Dollars One Thousand (S$1,000) in value after crediting the Game Rewards to the existing remaining balance.  

    If your wallet balance is below $1,000, kindly write in to retail@capitaland.com so that our customer experience team will be able assist with your query.

  • 17. I have linked my DBS PayLah! account previously. Am I eligible to receive the reward now?
    • To earn a reward, you must have linked your CapitaStar account on DBS PayLah! during the periods of 11 November to 31 December (both dates inclusive)
    • If you have linked your CapitaStar account on DBS PayLah! previously and have made a first transction of $20 with DBS payment modes, you will not be eligible to earn the reward. 
  • 18. The action is greyed out on the CapitaStar app. Why is this so?

    This is because you have completed the task for the day/period listed. Daily actions will be refreshed on a daily basis and weekly actions will be refreshed as per defined week. For bonus actions, it is a one-time action which will grey out throughout the promotion period upon completion. 

    Key Note: For purchases made at Aperia Mall, SingPost Centre and JCube, members will still receive the reward but the action will not be greyed out.

  • 19. How long is the validity of the eCapitaVoucher rewards?

    The eCapitaVoucher rewards are valid for a period of 93 days upon issuance. Do remember to spend your eCapitaVoucher as extension of validity periods will not be entertained.

  • 20. I have spent $150 at Aperia, SingPost Centre or JCube, but the action is not greyed out. Why is this so?

    For purchases made at Aperia Mall, SingPost Centre and JCube, members will still receive the reward but the action will not be greyed out. 


DOWNLOAD THE CAPITASTAR APP TODAY 

Available on App Store, Google Play Store & Huawei AppGallery 


MORE ABOUT DISNEY FROM OUR FAMILY TO YOURS 

at CapitaLand Malls 

Find Out More

Back to top
Site footer
  • Shop Shop
    • Malls
    • Deals
    • Rewards
  • Stay Stay
    • Residential Developments
    • Lodging
  • Lease Lease
    • Business Parks, Industrial & Logistics Spaces
    • Data Centres
    • Malls
    • Offices
  • Invest Invest
    • CapitaLand Investment
    • CapitaLand Integrated Commercial Trust
    • CapitaLand Ascendas REIT
    • CapitaLand Ascott Trust
    • CapitaLand China Trust
    • CapitaLand India Trust
    • CapitaLand Malaysia Trust
  • More from CapitaLand More from CapitaLand
    • CapitaLand Group
    • CapitaLand Development
    • CapitaLand Hope Foundation
    • Sustainability
    • Careers
    • Art @ CapitaLand
    • Newsroom
    • Awards
    • Follow @CapitaLand on social!
    • API Portal
    • Whistleblowing Policy
  • Find a Property
  • Contact Us
  • Cookie Preferences
  • Privacy Centre

Follow @CapitaLand

  • Instagram
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
×

Cookies consent notice

To use this feature, please click on "Cookie Preferences" in the footer and select "Yes" to consent to functional cookies advertising cookies

Do you wish to change Cookie Preferences?

CapitaLand
Copyright © 2023 CapitaLand