Current location site: Singapore

In addition to the accumulation of STAR$ for eCapitaVoucher redemption through the CapitaStar app, active members get to enjoy the following:

• Redeem exclusive deals on the CapitaStar App
  
• Attractive benefits with CapitaStar's partners
• Additional Perks during your Birthday Month
• Updates and invitations to the latest members’ only events / promotions at participating CapitaLand Mall

Simply snap your receipt with min S$20 spend* required (S$10 for Jewel Changi Airport) and upload via the CapitaStar Mobile App. Receipts of purchase(s) must be submitted no later than the next day of purchase (11.59pm) to be eligible for STAR$®.

For CapitaLand Malls Retailers, a min spend of S$20 is required.

For participating retailers under “Earn More Rewards” program, a min spend of S$10/S$20 is required. For list of participating retailers and the min spend required, kindly refer here.

In addition to the accumulation of STAR$ for eCapitaVoucher redemption through the CapitaStar app, active members get to enjoy the following:

For Jewel Changi Airport, a min spend of S$10 is required.
STAR$® are automatically awarded when you dine and shop in Jewel Changi Airport, if you have linked your CapitaStar and Changi Rewards accounts. Click here to find out more.

STAR$® issued will be stored in your membership account with indicated expiry date. You can check your STAR$® balance via the CapitaStar Mobile App.

• Redeem exclusive deals on the CapitaStar App
  
• Attractive benefits with CapitaStar's partners
• Additional Perks during your Birthday Month
• Updates and invitations to the latest members’ only events / promotions at participating CapitaLand Mall

*The min. spend may vary for qualified retailers across our Participating Malls and/or Participating CapitaLand Platforms.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

For every receipt uploaded, you will be entitled to STAR$ rounded down to the nearest dollar. For every S$1 captured, you will earn 5 STAR$ (1 STAR$ for supermarkets & food courts).

STAR$ are awarded based on the nett purchase value after deduction of discounts at all participating retailers.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

You can redeem your STAR$ for eCapitaVouchers and exclusive shopping and dining rewards via the CapitaStar Mobile App.

The exchange rate of STAR$ for eCapitaVouchers are as follows:

5,000 STAR$ = $5 CapitaVoucher

10,000 STAR$ = $10 CapitaVoucher

50,000 STAR$ = $50 CapitaVoucher

• For CapitaLand Malls Retailers, a min spend of S$20 is required.

• For Participating Retailers under the “Earn More Rewards” program, a min spend of S$10/S$20 is required. For list of participating retailers and the min spend required, kindly refer to https://cstar.sg/ul/HWqlmJkmYOGr.

• For Jewel Changi Airport, a min spend of S$10 is required

Receipts of purchase(s) must be submitted no later than the next day of purchase (11.59pm) to be eligible for STAR$®

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

You can upload receipts as long as they are from purchases made by you. However, STAR$® will not be awarded for subsequent receipt(s) uploaded once you have hit the cap as per below:

-       Cap of 3 receipts for same store purchase in a day

-       Cap of 20 receipts across all malls in a rolling 7-days period

Cap of maximum 5,000 STAR$® a day for CapitaStar members and 30,000 STAR$® for Raffles Prestige members.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

Receipt will be processed within 24 hours from your submission and STAR$ will be reflected in your account summary immediately upon approval.  

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

You may check your STAR$ balance via your CapitaStar Account through any of the below platforms:

-       CapitaStar Website (www.capitastar.com.sg)

-       CapitaStar Mobile App (Available in App Store™ and Google Play)

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

STAR$ can only be awarded for your own purchases. If any shopper is found using receipts other than their own purchases to accumulate STAR$, CapitaStar reserves the right to terminate their membership.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

With effect from 1st October 2018, instead of having all STAR$ expire in June the next year, your STAR$ will now expire one calendar year after your transaction date* - based on the quarter of the year your transaction date falls in.

For more accurate STAR$ expiry, you may refer to the expiry date in the CapitaStar Mobile App.

*The expiry date will fall on the last day of the month.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

For illustration:

All outlets with printed receipts / tax invoices within participating CapitaLand Malls shall qualify for STAR$ accumulation except the following: 

For Participating Retailers under the “Earn More Rewards” program, kindly refer here. 

Receipts of purchase(s) must be submitted no later than the next day of purchase (11.59pm) to be eligible for STAR$®.  

For Illustration:

• For purchases made on 1 January 2020, receipts must be submitted not later than 2 January 2020, 11.59pm.

You may upload receipts at your own convenience via the CapitaStar Mobile App.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

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You may start accumulating STAR$ only after you have successfully registered for the CapitaStar Rewards Programme.

For every S$1 captured, you will earn 5 STAR$ (1 STAR$ for supermarkets & food courts). CapitaStar members can accumulate up to a maximum of 5,000 STAR$ a day and Raffles Prestige members can accumulate to a maximum of 30,000 STAR$ a day.. 

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

You can accumulate STAR$ when you shop at participating CapitaLand Malls (refer to list below) by uploading your receipt(s) via the CapitaStar app.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

• Aperia Mall
• Bedok Mall
• Bugis Junction 
• Bugis+
• Bukit Panjang Plaza 
• Clarke Quay 
• Funan(opens in a new tab)
• IMM Building 
• Jewel Changi Airport
• Junction 8
• Lot One 
• Plaza Singapura 
• Raffles City 
• Sengkang Grand Mall
• SingPost Centre
• Tampines Mall 
• Westgate

Participating Commercial Properties include; 

• Asia Square Tower 2
• CapitaGreen
• Capital Tower
• Six Battery Road
• CapitaSpring

No, you can only upload one receipt image at a time. Uploading more than one receipt in a single snap will result in missing or confusing information being captured by the system. The receipts will be declined, or you may end up with the wrong amount of STAR$ being issued for your spending.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

Receipts that contain incomplete or unclear information will be rejected. Do ensure that receipt image submitted is clear and following information has been captured:

• Mall Name
• Shop Name
• Unit Number
• Transaction Date & Time
• Receipt Number
• Transaction Amount

You may wish to seek assistance from the Customer Service Assistants or contact us at CapitaStar Customer Service line (Tel: (65) 6631-9931 / email: retail@capitaland.com) if you face difficulties uploading your receipts.

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

For long receipts, you may fold it at portion describing the products purchase before uploading it. Please ensure the crucial information below are clearly captured:

• Mall Name
• Shop Name
• Unit Number
• Transaction Date and Time
• Receipt Number
• Transaction Amount

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

You can earn STAR$ for handwritten receipts, if they contain the information below:

• Mall Name
• Shop Name
•  Unit Number
• Transaction Date & Time
• Receipt Number
• Transaction Amount

Note: All purchases (including purchases with eCapitaVoucher as payment mode) made in ION Orchard are not eligible to earn STAR$®

Transferring of STAR$ between members is not allowed.