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  • About Us
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Purchasing and Payment

  • How do I purchase CapitaVoucher on behalf of my company?

    To purchase CapitaVoucher, simply submit your order here and our CapitaVoucher representative will send you an order confirmation email within 3-5 working days. 

  • What is the minimum / maximum purchase amount of CapitaVoucher?

    The minimum purchase amount for CapitaVoucher is $500. If you are purchasing more than $100,000, please write to capitavoucher@capitaland.com for our Business Development team to get in touch with you directly.

  • What if my purchase is less than the minimum value of $500?

    You may purchase eCapitaVoucher through the CapitaStar App for yourself or as a gift for someone. Simply login to your CapitaStar App and follow the simple steps below:

  • What are the payment modes available to purchase CapitaVoucher?

    We accept payment via Cheque, GIRO, Bank Transfer or PayNow Corporate and any applicable fee imposed by the relevant Bank will be borne by you. 

    All successful payments made to CapitaLand Voucher Pte. Ltd. are non-refundable and non-exchangeable to any other forms such as cash or other means as determined by CapitaLand Voucher Pte. Ltd.

  • For Payment by Cheque

    1. Please indicate "CapitaLand Voucher Pte. Ltd." as the payee on the 'Pay' line.

    2. Cross out the 'Bearer' word on the cheque and double cross on the top left corner of the cheque if it must be paid only to the said payee.

    3. If any amendments are required, cancel with a horizontal line and sign your full signature beside it.

    You may deposit the cheque directly at any of DBS/POSB Quick Cheque Facilities and ensure to  provide your full name or company name as per the Bank's records and include the remark ‘GVS’, e.g. GVS [ABC Pte Ltd], your contact number and indicate the bank account number, 0039344554 of CapitaLand Voucher Pte. Ltd. at the back of the cheque before depositing it at any of the Quick Cheque Facilities.

    You may also mail or deliver the cheque to:

    CapitaLand Voucher Pte. Ltd.
    168 Robinson Road, #30-01 Capital Tower Singapore 068912
    Attention: CapitaVoucher Team

    To expedite your order, please email a scanned copy of the cheque image (front and back) and indicate the date and time of the cheque deposit to capitavoucher@capitaland.com.

  • For Payment by GIRO / Bank Transfer

    Please make payment via GIRO / Bank Transfer to the following details:

    Beneficiary bank:
    DBS Bank Limited (12 Marina Boulevard DBS Asia Central Marina Bay Financial Centre Tower 3 Singapore 018982)

    Bank/Branch/Swift Code:
    7171/003/DBSSSGSG

    To expedite your order, please email a copy of the payment advice/screenshot of the successful Bank Transfer transaction for us to verify your payment to capitavoucher@capitaland.com

  • For Payment by PayNow Corporate

    Please make payments via PayNow Corporate to our PayNow registered proxy, UEN: 201539069W. Ensure that the account name is CAPITALAND VOUCHER PTE. LTD. State your Order ID under payment reference.

    To expedite your order, please email a screenshot of the successful payment transaction for us to verify your payment to capitavoucher@capitaland.com.

  • Can I request for a refund for the payment made for my order?

    All successful payments made to CapitaLand Voucher Pte. Ltd. are non-refundable and non-exchangeable to any other forms such as cash or other means as determined by CapitaLand Voucher Pte. Ltd. Your order will be send to you once payment is verified.

  • When can I collect my CapitaVouchers after making payment?

    Please allow approximately 10 working days from the date of making payment to process your purchase. It may take longer if additional information is required. As soon as your purchase request is ready, we will notify you via email on the collection details. Collection of your purchase must be made on a single collection date within 1 month from your order date.

  • Do you allow the purchase of CapitaVoucher from the Government sector?

    Yes, we are listed as one of the Government suppliers and we can submit e-invoices for any purchase amount of >$2,000 to Government agencies for payment via the central Vendors@Gov Internet portal. These e-invoices will then be electronically routed to the respective Government agencies for processing and payment. For order value below $2,000, we will require prior payment to be made before we could schedule the collection of the CapitaVoucher.

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